https://www.geoshott.comhttps://www.vizent.cohttps://www.polygamestudio.com

 Working as Analyst - Operations. Handling Customer inbound and outbound calls. Manage bookings and answering queries made by the customers. Confirm bookings to spa/Salon centers. Maintain records of bookings on daily basis. Taking feedback from customers. Data entry of rate cards & Corrections of old rate cards on regular basis.

 Handling Customer inbound and outbound calls. Manage bookings and answering queries made by the customers. Confirm bookings to spa/Salon centers. Maintain records of bookings on daily basis. Taking feedback from customers. Data entry of rate cards & Corrections of old rate cards on regular basis.

Create bill for parties items sold and inventory for stock. Create bills for the parties associated. Entry of bills against purchased item and sale orders received from parties. Maintain stock register & sale register on monthly basis on excel. Issue road permit for transportation.

Machines Programming and support for customer. Assembling of machines called thin client. Programming of Machines as per requirement of party. Testing of programmed machines whether they are working or not. Heat Testing of machines for Quality Check. Providing support to the customer.. Handling field support whenever required.

Worked as Sr. CSE in this company. Handling mails coming from customer. Creating a case according to customer disputes. Verify customer disputes with the creditor and send back to the customer. Correct or update customer info on their credit report. Send disclosure report to the customers.

Customer service on Airtel Store. Handle walk in customers for the queries regarding connections like Prepaid, Postpaid, DTH and Internet. Provide recharge & billing services for customers. Maintain the monthly reports for sales of connections. Provide hotline service for customers for easy & fast solutions.