Ram Kumar Sharma Email and Phone Number

Worked as Product Owner at Amdocs, to capitalize the experience attained in Telecommunication in terms of advanced analytics to have automated RCA & recommendations. Worked on Automatic intelligent correlator, to make Telecom Engineers life easy by using best practices of RF & E2E analysis. Diving into evolving domain of data analytics to use it in real daily life telecom so that ML/AI can be exercised to leverage o full extent.Focusing on KQIs for cross silos of RAN/Core/Mobile… Show more Worked as Product Owner at Amdocs, to capitalize the experience attained in Telecommunication in terms of advanced analytics to have automated RCA & recommendations. Worked on Automatic intelligent correlator, to make Telecom Engineers life easy by using best practices of RF & E2E analysis. Diving into evolving domain of data analytics to use it in real daily life telecom so that ML/AI can be exercised to leverage o full extent.Focusing on KQIs for cross silos of RAN/Core/Mobile Back-haul to have deep insight of customer experience to emerge as service differentiator. Show less

Have worked as senior SME in services for various optimization projects e.g Claro/Vivo Brazil, Globe Philippines, Vodafone Germany. Exposure spanning across Legacy KPIs to geo based analysis, customer experience centric analysis, LTE/VoLTE rollout optimization.Supported for advanced technical support in terms of new RAN version assessment for new features bed test, rollout, issue identification & fixing.Support across various POCs.

4 years of experience as RF Optimization engineer in WCDMA technology with 3G Radio Network Performance Optimization which includes KPI Monitoring like Accessibility, Retainability, Mobility, Integrity etc, Improvement Plans for degraded KPIs ,Identification & troubleshooting of Worst Cells and various RF BottlenecksWell versed with Ericsson 3G Counters, KPIs & Parameters, Traces ,Ericsson OSS, Moshell Commands