Deployed scalable, secure VDI solutions with Hyper V, VMware, and Citrix. Optimized cloud infrastructure and integrated systems with Microsoft Intune and Active Directory using GPO for enhanced compliance. Designed end-user management systems to boost security and efficiency. Ensured full compliance with cybersecurity standards like NIS2, MDSAP, ISO 27001, and CIS.- 2nd & 3rd Level Support- Microsoft Intune Administration- Azure AD Administration- Group Policy Management (GPO)- PowerShell scripting for automation- VMware ESXI 7.0- Hyper-V Failover Clustering

Led digital transformation at K Line Europe GmbH, scaling production 5x in three years. Optimized tech investments with API-driven automation, boosting customer growth by 300%. Integrated cross-functional systems and automated work flows, improving efficiency and reducing delivery times by 30% through lean agile practices.- Project Management (Agile, Lean)- Strategic Leadership in IT and Digital Transformation- Vendor and Contract Negotiation- Risk Management and Compliance (ISO 27001, NIS2)

Ensured reliability and performance of critical systems in on-premises and cloud environments, managing networking and firewalls (Cisco, Unify, TP). Deployed and managed end user systems using IAM tools like Microsoft Intune, handled life cycle management, and troubleshot hardware (Lenovo, HP) and software (Windows Server, Linux), automating tasks with PowerShell and Bash.- 1st Level Support- End User Management- Microsoft Intune- Active Directory- Network administration- Distributed storage management