• Lead process team for transition, transformation and implementation• Conduct Design thinking workshops to achieve shared understanding of the problem and the most logical solutions. Identify challenges, pain points and issues.• Lead governance meetings and checkpoints• Create process project plan, KT Plan, milestones, tollgates and monitor progress• Develop process mapping and process designs• Perform fit gap analysis, volume analysis and FTE baselining• Perform SOW validation, procurement process blueprint and submit Design Report out• Support change management and communications, knowledge transfer, process trainings and assessment• Support Go Live activities until hyper care completion

Team lead for Sourcing support / Contracts / Vendor Management• Responsible/lead Sourcing and Contract Lifecycle process to deliver quality outcomes• Collaborate with stakeholders to work on procurement projects to deliver quality procurement outcomes which includes sourcing projects, rollout RFx’s, conduct evaluation, negotiation, legal review, supplier selection, stakeholder/supplier management• Identify opportunities and drive continuous improvements within the service line. Communicate clear instructions to team members

• Responsible for delivery and Managing operations team for PR to PO, Reporting, Contracts/Catalogue management, Blocked Invoice resolution and Functional Mailbox activities for all categories• Responsible for maintaining standards of Reporting, Quality and Business controls• Support the Business in performing management functions such as staffing, training, and expanding Business plans• Conduct regular meetings, prepare presentations, listen/gain feedback and document minutes of meetings with stakeholders• Investigate and resolve stakeholder’s issues and complaints regarding operational matters in a professional manner• Responsible for delivery and sign off daily and weekly metrics• Develop Ideas for improvements and build automation within the team• Implemented GST process for India region

- Led the Electricals team and handled Computer products- Responsible for Supplier evaluation, supplier performance management and Spend analysis- Performed RFQ/RFIs for entire category- Responsible to ensure Forecasting and Replenishment is done accurately and on time- Responsible for following up on orders, chasing suppliers for bookings and delivery of goods- Responsible for preparing Stock, Availability and Sales reports- Ensure stock is available in DC/Store for Promotions, Launches, Seasonal and Special events- Responsible for resolving issues with suppliers on Fail to Arrive goods and rejections/any issues at the Depot- Setup regular meetings and communicate with Central Distribution center to ensure smooth functioning- Conduct regular Teleconferences and communicate with Category teams and Central reporting team to work and resolve any issues faced- Perform Quality check of all the above work and Support team in developing MS Excel macros

• Responsible for planning, development, execution, and category management• Responsible to support not limited to includes sourcing plans/activities required to support multiple markets: Software, Contingent Workforce, implementation services and 3rd party support• Perform spend analysis and identify sourcing opportunities• Develop and execute category plans using strategic sourcing methodologies• Ensure compliance with legal language and Contract management• Manage key supplier relationships which includes Supplier Performance Management (QBR’s, SLA review, Contract management)

I was responsible for all essential duties and responsibilities as outlined in the team job descriptions (Quote Center Team – supporting US).Leading a team of three for one commodity.Regular discussions and meetings with clients, requestors, IBM suppliers in the US to settle issues and to offer complete customer satisfaction.Transitioned the operations Quote Center buyer scope for the IT & Business Equipments and Connectivity Equipments for North America Operations to Vietnam.Working on SAP environment, supporting Facilities Commodity - Real time generation of purchase orders for Internal/External customers to IBM Interacting with buyer groups and sourcing contacts.Worked on Cisco Tool for generating quotes for internal as well as resale products and generating Configuration sets.Requesting various suppliers for RFX’s for IT & Business Equipments and Connectivity, Communication equipments.Working with Sun for quotes for Software Maintenance.