Rama Baaj
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Rama Baaj Email & Phone Number

Senior Director, Legal Analytics Reporting at Progress Residential®
Location: Scottsdale, Arizona, United States 12 work roles 2 schools
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Current company
Progress Residential®
Role
Senior Director, Legal Analytics Reporting
Location
Scottsdale, Arizona, United States
Company size
571 employees

Who is Rama Baaj? Overview

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Quick answer

Rama Baaj is listed as Senior Director, Legal Analytics Reporting at Progress Residential®, a company with 571 employees, based in Scottsdale, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Rama Baaj.

Rama Baaj previously worked as Senior Director Legal Analytics Reporting at Progress Residential® and Senior Director, Customer Advocacy and Enablement at Progress Residential®. Rama Baaj holds Bachelor'S, Psychology from American University Of Beirut.

Company email context

Email format at Progress Residential®

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Progress Residential®

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Profile bio

About Rama Baaj

I advocate for experiences of compassion and joy - enhancement of quality, in work and in life - one encounter at a time. I am an avid proponent of positive psychology.

Listed skills include Team Building, Salesforce Lightning, Dda Compliance, Residential Services, and 17 others.

Current workplace

Rama Baaj's current company

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Progress Residential®
Progress Residential®
Senior Director, Legal Analytics Reporting
scottsdale, arizona, united states
Website
rentprogress.com
Employees
571
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Company profile
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12 roles · 15 years

Rama Baaj work experience

A career timeline built from the work history available for this profile.

Senior Director Legal Analytics Reporting

Current
Progress Residential®

Scottsdale, Arizona, United States

Aug 2024 - Present

Senior Director, Customer Advocacy And Enablement

Progress Residential®

Scottsdale, Arizona, United States

Refining Customer Advocacy with an Enablement mindset: focused on putting customers and team-members first, striving to continuously create value in experience.

Jan 2023 - Aug 2024

Director, Customer Advocacy

Progress Residential®

Scottsdale, Arizona, United States

- Creation of Customer Solutions, Digital Platforms process and department to ensure our customers engaging us online are heard and have a cohesive end to end experience- Development and implementation of Quality Assurance practices and policy across customer engagement- Development and implementation of Advocacy department to include Salesforce complaints.

Nov 2021 - Dec 2022

Manager, Customer Escalations

Progress Residential®

Scottsdale, Arizona, United States

- Development of Executive Escalation process and policy to best meet the need of our customer in an efficient and timely manner across teams- Trend analysis and reporting out on Executive Escalation metrics and volume

Jun 2021 - Nov 2021
Team & coworkers

Colleagues at Progress Residential®

Other employees you can reach at rentprogress.com. View company contacts for 571 employees →

JH Jim Harvey Jim Harvey Colleague at Progress Residential® Greater Phoenix Area, United States View → AP Ashley Pate Ashley Pate Colleague at Progress Residential® Littleton, Colorado, United States, United States View → JH John Havlik John Havlik Colleague at Progress Residential® Alachua, Florida, United States, United States View → WS William Shivers William Shivers Colleague at Progress Residential® Charlotte, North Carolina, United States, United States View → CJ Carla Jones Carla Jones Colleague at Progress Residential® Greater Phoenix Area, United States View → CC Cassandra Cain Cassandra Cain Colleague at Progress Residential® Scottsdale, Arizona, United States, United States View → CT Carlos Trujillo Carlos Trujillo Colleague at Progress Residential® United States, United States View → AD Ashantee Dawson Ashantee Dawson Colleague at Progress Residential® Lawrenceville, Georgia, United States, United States View → JF Jackson Fonseca Jackson Fonseca Colleague at Progress Residential® Orlando, Florida, United States, United States View → EK Elizabeth Koerner Elizabeth Koerner Colleague at Progress Residential® Scottsdale, Arizona, United States, United States View →
2 education records

Rama Baaj education

FAQ

Frequently asked questions about Rama Baaj

Quick answers generated from the profile data available on this page.

What company does Rama Baaj work for?

Rama Baaj works for Progress Residential®.

What is Rama Baaj's role at Progress Residential®?

Rama Baaj is listed as Senior Director, Legal Analytics Reporting at Progress Residential®.

Where is Rama Baaj based?

Rama Baaj is based in Scottsdale, Arizona, United States while working with Progress Residential®.

What companies has Rama Baaj worked for?

Rama Baaj has worked for Progress Residential®, Total Care Services, Inc., Ebed Community Improvement, Inc., Arizonas Children Association, and Arizona'S Children Association.

Who are Rama Baaj's colleagues at Progress Residential®?

Rama Baaj's colleagues at Progress Residential® include Jim Harvey, Ashley Pate, John Havlik, William Shivers, and Carla Jones.

How can I contact Rama Baaj?

You can use AeroLeads to view verified contact signals for Rama Baaj at Progress Residential®, including work email, phone, and LinkedIn data when available.

What schools did Rama Baaj attend?

Rama Baaj holds Bachelor'S, Psychology from American University Of Beirut.

What skills is Rama Baaj known for?

Rama Baaj is listed with skills including Team Building, Salesforce Lightning, Dda Compliance, Residential Services, Google Sheets, Ltss, Developmental Disabilities, and Data Analysis.

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