Ramadan Abdou Email & Phone Number

Riyadh, Saudi Arabia

Riyadh , Saudi Arabia

1. Manage ERP Implementation project in the Group.2. Transfer Business’s needs to functional and technical specifications smoothly and effectively to implement change management approach with little Resistance.3. Improve Business process in the Group.4. Manage IT Daily Activities .5. Manage IT team .

Riyadh, Saudi Arabia

1. Understanding client's requirements and organization culture to set project goals in line with customer strategy and vision, after that, develop project plan (scope, time, cost, resources, and milestone list, activity list, quality standards (control limits).2. Acquire the required resources and collaborate together to define the activities, roles and responsibilities and identify risks and risk responses and best practices, methodologies, project lifecycle, ground rules and communication plan that will applied in project.3. Monitor and track the project activities daily basis, publish project status and performance reports to allStakeholders periodically and Manage change request, service level agreement (SLA) and administrate all operation phase (GO LIVE) activities.4. Focus on customer satisfaction by working with CEO, sales team and project team closely to Buildgood relationship with customer on all levels (high management (decision maker), key user, end users)and also provide project deliverables within quality limits that set in our agreement /contract.5. Review and supervision on all project delivery documents Likes (Scope, AS Is, To Be and Gap Analysis, testing Scenarios (Unit test), Integration test and User Acceptance Test (UAT), training and user manual documents).

Riyadh, Saudi Arabia

1- Work closely with Customer Services Manager and all to functional and technical team to enhance the customer satisfaction by solve all customer needs or issues on Time and in a professional Manner and Build effective working relationships with clients. 2- Identify business process re-engineering to optimize the processes and automate tasks including Integrating with third party solutions. 3- Work closely with sales team and participation on all Presales activities to Manage all customers' support activities.

Riyadh, Saudi Arabia

1. Practical experience in Mapping business requirements and configuration of MS Dynamics ERP Axapta in All below modules - Financial Management (AP, AR, Fixed Assets, Cash & Bank, GL, Budgeting & Management Reporter) - Supply Chain Modules (Sales & Marketing, Procurement & Sourcing and Inventory Management) - Human Resource and localized payroll Management. - Project Account and management - Manufacturing Operations - service and asset management - Enterprise portal, Employee self-service (ESS). - Desigen and Configuration Workflows and Dashboard and KPIs.2. Preparation and Executes all Project deliverables documentations like (Statement of Work (SOW), project Plan , project charter , Functional Requirements (FRD), Functional/Solution Design (FDD/SDD), testing Scenarios (Test Script), User Acceptance Test (UAT),user training , user manual ) .3. Develop the integration strategy with third party and administration of All Add-on (Vertical solutions).

Riyadh, Saudi Arabia

1. Review Functional design of given business requirements for generate technical solution and detailed technical design (TDD).2. Expert and certified in MS Dynamics ERP (GP and AX development Tools) to do all forms and reports customization which fit customers’ needs3. Prepare and conduct business process analysis and business requirements workshops and all Project deliverables documentations Like (FRD, FDD, UAT, User manual and Fit Gap Analysis).4. Review and Execute Data Migration process, Developing Financial Reports and security roles. 5. Monitoring and tuning the system performance and optimization.

Riyadh, Saudi Arabia

1. Work with cross-functional teams to gather customer needs, perform analysis, and make data-driven recommendations and translating them into functional and technical specifications.2. Collaborate with stakeholders to understand business needs and requirements.3. Develop and implement effective strategies to optimize business processes and increase efficiency and Participation in all Pre-sales activities.4. Maintain comprehensive documentation of system (technical and functional perspective).