Ensure that all sales are completed in accordance with company policies and procedures.Maintain accurate records of customer transactions, including receipt of payment for goods received from customers.Maintain inventory levels to ensure compliance with departmental standards.Ensure the proper use of equipment as required by law or applicable state laws/regulations.Perform other duties as assigned.

Working in Resolving customers issues and creating awareness of the company's products.• Direct prospects and leads to the sales team • Keep an updated customer database• Measure identified KPIs• Always strive towards meeting sales quota • Track and document calls and sales• Update client records • Prepare and present achievements and KIPs

Worked as the IT Admin where I offered solutions to the customers concirning there biometrics and portal Login's• . Assist clients In portal logins• . Produce and distribute correspondence memos, emails• . Helped in printing biometric cards• . Preparation of regularly scheduled reports• . Develop and maintain a filing system• . Assist in Biometric logins• . Repair Turnstile whenever they tripped• . Helped clients in making online payments• . Registered new… Show more Worked as the IT Admin where I offered solutions to the customers concirning there biometrics and portal Login's• . Assist clients In portal logins• . Produce and distribute correspondence memos, emails• . Helped in printing biometric cards• . Preparation of regularly scheduled reports• . Develop and maintain a filing system• . Assist in Biometric logins• . Repair Turnstile whenever they tripped• . Helped clients in making online payments• . Registered new clients on bio star portal Show less

Worked with Mkopa Solar under Labs projects on creating awareness of new products on the market hence updating feedback on the system and collections of leads to be dialed,Key Roles;• Answer questions about products or the company• Ask questions to understand customer requirements and close sales• Direct prospects to the field sales team when needed• Enter and update customer information in the database• Take and process orders in an accurate manner• Handle… Show more Worked with Mkopa Solar under Labs projects on creating awareness of new products on the market hence updating feedback on the system and collections of leads to be dialed,Key Roles;• Answer questions about products or the company• Ask questions to understand customer requirements and close sales• Direct prospects to the field sales team when needed• Enter and update customer information in the database• Take and process orders in an accurate manner• Handle grievances to preserve the company’s reputation• Go the “extra mile” to meet sales quota and facilitate future sales Show less

Assisted in Sharing promotional messeges and contacting defected customers from services thus bringing them back and updating on the systems on various tools and CRMs.Key Roles;• Make outbound calls to existing Members to secure the renewal of membership• Keep up to date with all processes and procedures pertinent to the role• Make outbound telephone calls to prospective members, following up marketing activity or previous contacts made. This activity will be focused on… Show more Assisted in Sharing promotional messeges and contacting defected customers from services thus bringing them back and updating on the systems on various tools and CRMs.Key Roles;• Make outbound calls to existing Members to secure the renewal of membership• Keep up to date with all processes and procedures pertinent to the role• Make outbound telephone calls to prospective members, following up marketing activity or previous contacts made. This activity will be focused on acquisition of new memberships. Achieve targets and objectives set, which will include but not exclusive to sales, retention, quality, compliance and productivity measures. Show less

Worked Under Customer Experience on payment follow ups and manual updates on the systemsKey Roles;• Direct prospects to the field sales team when needed• Go the “extra mile” to meet sales quota and facilitate future sales• Keep records of calls and sales and note useful information• Handle grievances to preserve the company’s reputation

Worked under Customer Experience for Special Projects Key Roles;• Responding promptly to customer inquiries• Communicating with customers through various channels.• Acknowledging and resolving customer complaints• Providing feedback on the efficiency of the customer service process.