Ramakrishna V Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Performing Functional Testing, including preparation & reviewing of test scenarios, test cases, documentation of test results and reporting; performing User Acceptance Testing • Preparing end user training documents & undertaking product demonstrations• Translating stakeholder requirement into functional specifications, use cases, user stories, workflow/ process flow and data flow/data model • Training new employees; developing business plans, determining Key Performance Indicator and coordinating the measurement result• Conducting business process analysis with OPS Team, to identify pain areas, gaps & critical issues and implementing a solution to improve operational process• Designing & implementing new transformation projects to replace manual 4 eye checks by automated system checks, to bring 100% efficiency• Working on Roadmunk Tool to prioritise “Must Have” • Grooming user stories with technology as a part of backlog refinement sessions and assigning to a developer during Sprint planning • Participating in Agile ceremony calls to discuss updates and to improve JIRA velocity & squad efficiency• Extracting reports from MS internal tool to perform Impact Analysis before accepting the change for implementation • Giving Demo’s to OPS users, on the implementation of new regulations in the system

Bengaluru, Karnataka, India

• Converted the KYC information into system development documents and performed UAT• Liaised & scheduled calls with Global Financial Crimes (GFC), Advisory, New Client New Business (NCNB), UAT Team andthe developers across all regions• Prepared and updated Rule Book with conditions & rules for different countries, for the development team• Prepared & updated Master Checklist, used by KYC Analysts during KYC Process, during on-boarding of new clients and during periodic refresh of existing clients• Analysed & identified the Test Cases based on requirement document or User Stories of the application• Created Test Plan draft in writing; reviewed the test cases

Hyderabad Area, India

• Performed periodic reviews, quality checks to entities for the Client Onboarding (NTB) and Ongoing (ETB)• Verified all aspects of Client Identification Program (CIP) and necessary account opening documents, to check whether • they were in accordance with know Your Customer (KYC)• Verified clients’ identities and documents• Coordinated with internal teams for ensuring smooth completion of activities with respect to issuance of policies; • followed guidelines of internal audit• Identified & verified the client’s legal existence by using the Registry Websites and third party approved websites & tools • like Lexis Nexis, Bloomberg and so on• Coordinated with the ‘FCC’ Team to notify on the High Risk and SCC & PEP Customers; performed the required KYC • screening on customers and documented the information obtained• Identified suspicious activities/transactions on debit and credit transactions, based on the defined detection scenarios• Performed end-to-end alert investigation, in order to observe on ML activity in the transaction

Pgdm, Finance And Financial Management Services

Bachelor Of Commerce - Bcom, Business/Commerce, General