Information Technology Support Team Lead
Current- Manage IT operations and administrative tasks across Singapore, Malaysia, and the Philippines, ensuring service excellence and alignment with business objectives.
- Develop and maintain IT policies, guidelines, and procedures to ensure compliance and operational efficiency.
- Oversee procurement processes, including vendor registration, invoice management, and purchase order submissions, ensuring timely approvals and documentation.
- Supervise IT asset management, maintaining accurate inventory and ensuring proper license compliance.
- Provide training to team members and employees on IT best practices to enhance productivity.
- Administer IT infrastructure, including Microsoft O365, tape servers, CCTV systems, and door access controls, ensuring system security and availability.