Raman A. work email
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Raman A. personal email
Senior-level operations executive with repeated success in turnaround situations—proof positive of expertise in developing teams that win and businesses that thrive, grow, and set the example organization wide. Successfully manage widely dispersed locations by developing uniform, scalable business models, leadership programs, and operational protocols—standardized, but customizable to unique markets and service offerings. Track record of taking underperforming centers, regions, and teams and transforming them into top-tier revenue generators. Expand sphere of influence by training and promoting high-integrity leaders who make a bottom-line difference in sales, operations, and service.
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Executive Vice PresidentIenergizerGurugram, Hr, In -
Senior Vice PresidentIenergizer Dec 2021 - Present -
Vice President OperationsIson Bpo - Leading Bpo Service Provider In Africa Aug 2018 - Nov 2021Dubai, Dubai, AeLeading large size BFSI , New Age( E-commerce), B2B & Telecom Operations -
Vice President North, Bpo OperationsIson Group Africa - Leading It And Ites Company Apr 2016 - Aug 2018Lagos, Lagos, NgControlling cost, maximizing productivity, and delivering sustained profitability for two big size North locations. -
General Manager Bpo OperationsIson Group Africa - Leading It And Ites Company Aug 2013 - Apr 2016Lagos, Lagos, NgControlling Cost , Maximizing Profitability , Transformed Service Delivery to make it best in class inbound & outbound contact center located in Mohali & Dheradun -
Assistant General Manager OperationsRespondez, Spanco Bpo Services Limited. Apr 2010 - Apr 2013Led large size operations of reputed telecom organisation Led large size BFSI Vertical & B2B Processes -
Senior Operations ManagerRespondez, Spanco Bpo Services Limited. Feb 2008 - Mar 2010Successfully led large size BFSI projects of General & Life Insurance, Credit Cards Sales, Personal & Home Loans, Card Collections & Recovery Successfully Transitioned & Transformed Dehradun & Gurgaon location for Telecom Business with more 1000 FTE's, which eventually grew up to 3000 FTE's ( inclusive) -
Business Operations ManagerSerco Sep 2005 - Feb 2008Hook, Hampshire, GbManaged BFSI operations of Credit Card Collections - North & East Portfolio for Multinational Bank( Bucket 0 to Bucket 3) , Personal & Home Loan Mortgages & General & Life Insurance Sales, Credit Card Sales -
Customer Service Team LeadVanguard Solution Jan 2004 - Aug 2005Cheyenne, Wyoming, UsManaged Multiple Teams for international clients, both US & UK Geos: Telecom , Power , Cable & Wireless -
Operations Team MemberInox Global Services Ltd. Nov 2001 - Dec 2003InWorked as operations team member in BPO division for international clients. ( US)
Raman A. Skills
Raman A. Education Details
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Delhi UniversityB.Com -
Jiwan Jyoti Sr. Sec. Public SchoolHigh Secondary -
S D Senior Secondary SchoolSenior Secondary
Frequently Asked Questions about Raman A.
What company does Raman A. work for?
Raman A. works for Ienergizer
What is Raman A.'s role at the current company?
Raman A.'s current role is Executive Vice President.
What is Raman A.'s email address?
Raman A.'s email address is ra****@****bpo.com
What schools did Raman A. attend?
Raman A. attended Delhi University, Jiwan Jyoti Sr. Sec. Public School, S D Senior Secondary School.
What skills is Raman A. known for?
Raman A. has skills like Operations Management, Team Management, Bpo, Service Delivery, Vendor Management, Transition Management, Business Process Outsourcing, Management, Telecommunications, Employee Engagement, Business Process Improvement, Performance Management.
Who are Raman A.'s colleagues?
Raman A.'s colleagues are Shahreyar Alam, Praveen Kumar, Nitish Baliyan, Sameeksha Sharma, Ot P, Khushbu Singh, Tanmoy Chakraborty.
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