Rama Natarajan Email & Phone Number

• Advice customers on business and technology strategy including build vs buy and cloud vs on-prem • Assist with pre-sales activities - proposals, vendor selection, pricing, contract negotiations and staffing • Coach and mentor customers looking to improve sales, mitigate risk and streamline process

New York, United States

Jan 2019 - Dec 2020Tasked with bringing process improvements to the fulfillment department at Day Elevator with added concentration on Inventory, Order Processing, Shipping and Receiving that would bring immediate increase in revenue while saving costs from eliminating inefficient and redundant processes.Worked with various business units including Customer Service, Procurement, Scheduling, Inventory, Warehouse Management and Logistics to document the existing process, identify areas of redundancy and inadequacy, and develop the most efficient and cost-effective means and methods to procure, deliver materials and parts to the installation sites and service customers.The engagement resulted in savings of over 20% to the operations budget by way of reducing inefficiency in the procurement and inventory process as well as streamlining the warehouse management.

01/18 – 12/18Successfully led the implementation of the Gridstream MDMS project at PSEG-Long Island in a record time of less than 10 months from scope to implementation. The project followed Agile Methodology to secure quick wins which enabled roll-out of smart meters across 1.1M customers in Long Island. 10/16 – 12/17As the PM and Technical Lead for Landis+Gyr, successfully led the implementation of the L+G's MDMS SD-OM (Smart Data Outage Management) solution at PPL Electric Utilities. This projected was rolled out in 2 phases - 1) Phase-1 was the pilot where PPL used SD-OM to identify meter outages for the entire population of smart meters by getting outage signals through the L+G Command Center and MDMS system and compared it with their OMS System messages and 2) while in Phase-2, the full SD-OM functionality was implemented where PPL began to take corrective action using the outage data from SD-OM as well as sent restoration signals through SD-OM. The project resulted in significant reduction to PPL's OpEx spending as less trucks were rolled to resolve outages.

New York City

As the Utility Industry Solutions Executive for IBM North America, was primarily responsible for business development and relationship build with C-suite /LOB executives, participate in sales execution and account planning, provide thought leadership and industry solutions expertise, collaborate with business partners and drive IBM CAMSS (Cloud, Analytics, Mobile, Security and Social) solutions to execution. In addition, led pre-sales technical and architecture activities, execution of RFI/RFP responses and any follow-up activities such as preparing for Orals, pricing negotiations, pre-implementation planning, build tactical and strategic sales pipeline, develop strategic roadmap for technology adoption, build strategic relationships and partnerships with territory services and business unit leaders, mentor and develop skills among local sellers, are some of additional responsibilities.Core strengths included ability to perform under pressure and deliver results amidst tight schedules along with strong problem solving, analytical and good presentation with the attitude to make things possible.

New York City

Systems Integration Lead, IT Project Manager, Enterprise Architect, Member of Architecture Review Board.As the Enterprise Architect, led many large and small projects at various utilities where IBM consulting services (GBS) were implementing enterprise wide transformational projects like Work&Asset management, GIS, Mobile Workforce Management, AMI Smart Meter, Customer portal to name a few. He led a team of over 25 technical resources on an average (onsite local, offsite global and global landed resources) and supported work streams that cuts across entire IT domain incl. Infrastructure, Networking, Application programmers (interfaces, reporting, conversion, Sys Admins, DBAs) and testers. During this tenure, worked with various business units within IBM such as the Software Group sellers, Hardware sellers as well as the 3rd party ecosystem technology partners to coordinate various project milestones that were significant to overall project success. Some of the key utility clients supported include NiSource, SCE, PHI, Oncor

Greater New York City Area

Primarily responsible for leading large and complex IT and systems integration projects involving PeopleSoft HR and Oracle Financials implementations. Managed over 20-30 local and off shore global resources over the entire implementations which sometimes span over 18 months.

New York City Metropolitan Area

Designed and developed a Residency Evaluation System and a Clinical Management system for the department of Anesthesiology at Mr. Sinai Medical Center.Supported the overall IT management for the Anesthesiology department.

Bachelor Of Arts - Ba, Computer Science

Master’S Degree, Management Information Systems And Services