Greeted and acknowledged all residents and announced/sign in all guests and contractors/vendorsProvided resident services such as package and dry cleaning acceptance and retrieval, transportation options, restaurant reservations, and any additional requests upon demandProjected a consistent image that complemented the property through appearance, performance, and service orientation, while ensuring property rules and regulations are enforcedCompleted daily shift reports giving a time-stamped overview of what went on during shifts, as well as an inventory log that is checked against an MRI computer programming systemProvided professional and consistent Concierge service to Residents, visitors, and contractors.Responsible for various Resident deliveries and daily operation of the property.Served as Resident Coordinator and produced HOA forms, newsletters and assisted with social functions.

Course Facilitator

Design practice material for IELTS candidates. Conduct and teach classes independently. • Making teaching plans for the IELTS program, managing the class, and preparing the lessons to be delivered to the participants.