Ram Kumar A Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Managed Governance Services- Customer Success, Vendor Management, compliance, Contract Management, SLA, Deliverables & Obligations, Cadence Meetings, Audit, Digital transformation, Product Management, TPRM, New Initiatives, BCP and Single point of contact for Partner Success.

-Head of Managed services, Outsourcing , Governance and Customer Success-Establish, Setup and Manage Governance, Vendor Management, Contract Management, GRC, Sourcing, Pre- Sales, Bid management, Transition and Digital Transformation, Third third-party(TPRM) risk management(TPRM) ITSM, Governance tools services for multiple industries across the globe.

Managed Services for Vendor Management, Customer Success & Governance, Contract Management, Compliance, SLA, Customer Success, Vendor Information system (VIS), Transition and Transformation, Sourcing, Pre-Sales, Bid Management, Vendor Management Systems Implementation and Development multiple larger clients across the globe

Bengaluru Area, India

(Formally Alsbridge) Lead- Vendor Management & Governance - Vendor Management & Client relationship- Transition-Contract Life Cycle Management- P2P- Financial Management, Accounts payable , Receivable and Invoice Management- Sourcing, Planning and Capacity Management- Team Management- Customer Success- Supplier Audit and Compliance -Service level Management- Project Management--Client Partner Relationship management, Onboard, Billing, SLA, Contract Renewals and Cross Selling Opportunities-Invoice and Billing Management- Invoice validation, Travel and Employee reimbursements and Time sheet validation- Recruitment & Resource Management- Creating Process documents, Process Maps (Visios), Standard operating procedure (SOP) and trackers.- Training and Development- Client SharePoint management- Vendor Tool Selection and Management. Part of Sirion Tool Development-Process Automation

Bengaluru Area, India

- Part of the Centralized Shared Services for Airports, Power plants, Roads, Educational Institutes, Sports, Retails and NGO Sectors- Vendor Invoice, contract and Service level management- Vendor Relationship and Staffing management-Process Transition management-Develop Process Documents, SOP and Visio- Accounts Payable, Receivable, P2P- Sourcing, Planning and Capacity management- Supplier Audit and Compliance -Maintain contract Documents-Develop and manage vendor oversight plans in accordance with company to ensure that the vendor’s contractual requirements are met and governance processes function and are effective-Develop and conduct vendor assessments utilizing GMR SOP and guidance documentation-Manage purchase orders, review and approve vendor invoices, monitor costs and keep Finance informed of actual/projected vendor spend-Internal Employee Reimbursement and Compensation -Communicate potential budget or forecasting issues and impacts to relevant stakeholders across GMR (i.e. Finance)-Monitor vendor staff attrition and ensure the vendor(s) implement resource retention plans as applicable-Manage GIDM activities (e.g. on board, update and off board) for vendor resources-Ensure compliance to applicable departmental, divisional and corporate level vendor management -Establish effective and open communication with all relevant stakeholders to ensure appropriate staffing and coverage-Vendor relationship and Governance

Chennai Area, India

Bengaluru, Karnataka, India,

Bengaluru Area, India

Risk Management, Governance, A

Bachelor’S Degree, Business/Commerce, General

Master Of Business Administration (M.B.A.)