Ramees A Email & Phone Number

Bengaluru Area, India

• Create and modify user accounts in Active Directory and Mainframe.
• Create and modify user accounts in SailPoint, Active Directory and PDS.
• Create, set permission and maintained email, security groups and distribution lists in O365.
• Create Functional accounts and Functional Mailbox in SailPoint.
• Provisioned user accounts, security groups, mailboxes and distribution list in Active Directory.
• Create, set permission and maintain email, security groups and distribution lists in Exchange 2013.

• Worked in 24/5 environment interacting with different global teams to ensure delivery.
• Fulfill account administration requests as needed. Using a customer oriented approach, fulfill user support requests received via e-mail, service desk tickets and other sources.
• Communicate details to user through phone, email or IM.
• Assist customers and troubleshoot access or account issues as required.
• Provide identity and access control management services to enable secure and timely access to Quintiles'​ global IT systems in support of internal and external customer requirements and applicable regulations.
• Creating Internal and External Users in AD manually.

B.Sc, Computer Science, First Class

Education record

Education record

Education record