Rameez Chenia Email & Phone Number

Leicester, GB

Leicestershire, England, United Kingdom

- New Role as part of my progression plans. This is a face-to-face role working on the Work and Health Programme.- Completed the IEP Level 2 Accredited Sector Induction- Ensure achievement against service delivery KPIs, targets and outcomes.- Engaging participants referred to the Work and Health programme, assessing their support and development needs and.

United Kingdom

- Secondment Role, moving on from my previous role as an Employment Advisor as part of my progression plans. Hybrid role Where I travelled to individual Job Centre's as well as presenting over MS Teams.- Actively engaging with all aspects of the JETS provision, such as our Supply Chain and Employer Account Managers so that I have a full working knowledge.

Leicestershire, England, United Kingdom

• Remotely working in CPA1 Lot 1 which covers Lincolnshire, Leicestershire, and Rutland, managing a caseload of 80 participants in a target driven environment to help them get into employment.
• This involves working in partnership with our supply chain, Employer Account Managers, Team Leaders and Regional and Operations managers, as part of a team.
• To overcome participant barriers and to deliver an excellent customer journey into employment.
• I have coached new employees entering the team and have created process flows to support them after they complete their training and meet their compliance targets.
• My own compliance targets have been 100% consistently, and I have shown my commitment to motivating other Advisors on the team to drive up forward to success.
• The Team Leaders regularly request that other members of the team observe my meetings with participants, because of the quality of my file administration, IT skills and my organisational skills as well as the way I.

Leicester, United Kingdom

A personal Business project being worked on, alongside my current job. - using a farming method called Aquaponics. Aquaponics is the relatively new and amazingly efficient method of producing fish and vegetables by combining Aquaculture, (The cultivation of aquatic animals or plants for food) and Hydroponics (Cultivation of plants in nutrient solution.

Leicester, England, United Kingdom

Outbound sales role in a call centre environment. Calling a variety of leads ranging from “warm leads” to “cold calling.”Effectively exceeded sales goals by presenting company products and services to current and potential clients.Given Authority to manage the team in managers absence.Assisted in writing sales script to help other agentsDeveloped and.

Leicester, United Kingdom

• New and Used Car Sales Executive: Evans Halshaw Citroen Kettering, Coordinate efforts throughout multiple departments to achieve set targets and budgets, without compromising levels of service. Ensure maximum.
• Analysed sales to establish financial targets and budgets; allowed the forecast of futurerequirements.
• Conceptualised and introduced sales initiatives; triggered an increase in company sales.
• Balanced a tenacious approach with outstanding levels of service; secured new business.
• Forged robust relationships; increased customer spend and loyalty.
• Acted as a point of escalation for customer queries and concerns; resolved issues to the satisfaction of all parties.

Leicester, United Kingdom

• Outbound Sales / Customer Service: Carphone Warehouse
• Outbound sales role in a call centre environment.
• Effectively exceeded sales goals by presenting company products and services to current and potential clients.
• Developed and maintained sales material and current product knowledge.
• Identified clients' needs and cultivated effective sales strategies via the phone.
• Up selling to customers and increasing margins and brand loyalty.11 Claydon Road, Leicester, LE50PL

Leicester, United Kingdom

• Duty Manager: Lidl June 2016 – February 2017
• Dual reporting line to Store Manager and Deputy Manager in a store of takings worth circa £140,000/w.
• Measured across 3 Key Performance Indicators namely Productivity, Turnover, and Write Off %.
• Role responsibilities include all areas of store operations including trading the shop floor and achieving sales plan targets.
• Led a team of 5-10 people (with support) across cash handling, returns and refunds queries, mystery shopper activities, and scheduling of team rotas / absences / till orders / and role responsibilities.
• Act as a brand ambassador to both customers and suppliers of Lidl and ensure all customers are dealt with and in accordance with all compliance and regulatory requirements.

Leicester, United Kingdom

• Customer Assistant: Lidl
• Dual reporting line to Deputy Manager and Duty Manager with key responsibilities focussed on ensuring all customer queries are administered and resolved through the delivery of excellent customer interactions.
• Balancing cash registers with receipts and responsible for processing cash and card payments. Achieved a consistent till value of 99% (always within the margin of error allowed).
• Receiving and storing the daily delivery of large amounts of stock to the value of approximately £10,000 - £12,000.
• Stocking shelves with merchandise whilst keeping the store tidy and presentable.
• Assisting shoppers to find the goods and products they are looking for and giving advice and guidance on product selection to customers.

Leicester, United Kingdom

Waiter and Delivery driver at 'An Najeeb Cuisine' (Restaurant). A part time job between Oct 2013 - May 2014. I was responsible for taking customers’ orders, waiting on them and delivering orders to customers around Leicester making sure it was on time. I was responsible for handling money and also had to assist in the kitchen at busy times.

Shisha/Hookah delivery service. Caters for weddings parties or just for a night in.

Ba Politics And Economics, Investments And Securities

Activities and Societies: Economics Society, Politics Society, Trading Society

A Levels, 1 A, 2 B'S, 1 C

Activities and Societies: Young ChamberA in Economics B in Maths B in English Language and Literature C in Law

Gcse

12 GCSE's - including Maths and English - (8 A's, 3 B's, 1 C)