Rameez Rahim Email & Phone Number

Doha, Qa

Doha, Qatar

Ensure and manage entire Branch side PCs, Printers, Laptop, Network Connectivity , IT infrastructure (CCTV ,Network switches for Running smooth Operation.System And Application Support Administrator-User accounts and mailboxes setup and management-User's Accounts Domain in Google Workspace GWP(Active directory)-Azure AD Administration (Active directory)-Grant / Revoke Access Creating user's Account of Different Business Application below,-Email -Slack -ERP Admin - Salesforce -Knowbe4-Falconflex-Ziwo -Evaluagent -Action Center-XINK,-Updating Application Access Sheet (ACL)-Take Care of Joiner/Leaver IT producer.IT Helpdesk Support At Side /Remote- Troubleshoot, resolved end users IT related issues of (Pakistan User's and Remote User's Office Through remote anydisk-Teams-) and also Assign Tickets to subordinates On Jira IT Support Disk and IT Support Service Disk. and Make Sure that Tickets will be Close as per SLA, IT Helpdesk Technician- Installation and configuration and Hardware Support of PCs, Laptops, Printers, Network Switches,CCTV and Access Points in Branch.-Support the Local Area Network and troubleshoot the Network problems.-Setups, Configure and Implemented Video Conferencing Solution like (Zoom, Skype for Business)IT Asset Management-Asset Management Like (Laptop, Printer, Scanner, PC's, switches , Router , excess point, Accessories Inventory Managed all IT Assets- Completed asset tagging activity of entire region equipments.- Conduct regularly audits of IT equipment.- Verification Of All IT Assets (FAR-Local C Sheet)- Disposed all end of life and outdated equipment from FAR.- Share monthly Assets report with FLM- Conducted IT Assets acknowledgment from all User's through Pandadoc Portal,Vendor Managment Leading Entire Vendor Managment -Healthy Vendor Relationship-Comparing Vendors Quotation Quality /ETA/Price-Purchasing /disposal/After Sales Services

Karāchi, Sindh, Pakistan

*Management of IT Operations At Abu Dawood Pakistan Group.Ensure and manage entire Branch side PCs, Printers, Laptop, Sale Buzz Devices(SFO), Network on 100% efficiency for running smooth Operation. IT Helpdesk Support- Troubleshoot, resolved end users IT related issues and also Assign Tickets to subordinates.IT Helpdesk Technician- Installation and configuration and Hardware Support of PCs, Laptops, Mobile Phones, Printers, Network Switches and Access Points in Branch.-Support the Local Area Network and troubleshoot the Network problems.-Setups, Configure and Implemented Video Conferencing Solution like (Zoom, Skype for Business)*Management Of IT Asset -Asset Management Like (Laptop, Salebuzz Devices, Printer, Scanner, PC's, switches , Router , excess point, Managed all IT Assets according to business need.- Completed asset tagging activity of entire region equipments.- Conduct regularly audits of IT equipment.- Match all IT inventories as per FAR , IT Invent Portal and Branch Excel Spreadsheet)- Disposed all end of life and outdated equipment from FAR.- Share monthly assets report to head office. - Completed buyback laptops drive quarterly basis. - Conducted IT Assets acknowledgment from all south region employees on email and on IT Invent portal.*SAP SD Operation &Management At Abu Dawood Pakistan Group.

Karāchi, Sindh, Pakistan

Managing Supply Chain Operation Quality Production and Maintain Customer prodct Service Relationship. Managing Porduction of international and domestic customized products Managing Operations,Vendor Managment /Packging / Quality Check/ Dispatching/ Logistics, KPI Reporting & Data management of sales deliver orders. Production And Quality Check of Daraz /International /Domestics orders.Managing Dispatching orders through (Tcs/trax/ Leopards/ & for international order RGS courier companies)Managing courier companies Portal for order status/customer information update/route forwarding/shippment alignment Inventory & logistics controlling for optimization Assets delivery routing against Same day or Within City urgent orders. Developed techniques & SOP's to standardized business processes. Monthly stock count and responsible for inventory management Suggesting every End of Month, assissment of Product Rating and packaging Improvment Strategies providing Sales / return/ and delivery Report Sheet To CEOSkills: Customer Service Management · Procurement Contracts · Project Management · Analytical Skills · Subcontracts Management · Data Analysis · Third-Party Logistics (3PL) · Microsoft PowerPoint · Customer Service

Laal Khoti Shahre Faisal Karachi