Cloud / System Support Engineer
Chandigarh Area, India
MAC OS and JAMF Cloud Skills JAMF Administrator (Global, User, Group, Computer, Mobile devices & JAMF self-service) Compliance of the apple systems using JAMF console (patching, OS upgrade, File Vault Encryption) Software deployment using self-service using JAMF Cloud Migration of on-premises MAC machines to JAMF Cloud environment Installation & configuration of mac OS on new mac devices Joining Mac systems into domain for better security Troubleshooting of Mac OS related issues (Network/Software) Handling VPN related issues on Mac Systems JAMF Enrollment, domain related issue.Windows /Network Admin Skills Complete installation & configuration of Windows 2008,2012,2016 AD. Complete Installation & Configuration of Active Directory DNS, DHCP, ADC, RODC, CDC, WDS, VPN, F TP, Group Policy etc. Backup & Restoration of Windows Server 2008,2012,2016 Addition of Multiple Servers into Single Server & Migration of Server 2008 to Server 2012 Good Knowledge of Active Directory. Good knowledge of DNS, SNMP, DHCP, IPv4 (Private & Public IP working) Switching technology-VLAN, STP, VTP. Knowledge of Firewall, Router, BGP, EIGRP.Troubleshooting Skills Installation Configuration and Troubleshooting of Email Outlook 2010,2016,2019, Office 365 & Windows 7,8,8.1,10. Handling Domain Related Issues (joining & deleting) in various operating systems. Handling Various Issues through ITIL Ticketing Tool. Troubleshooting and Administration of Printers (MFP) (Network and Local) Maintenance, providing support, troubleshooting Hardware/Software related queries & issues. Troubleshooting of Server and Workstation issues. Handling day to day System compliance checks for various projects. Antivirus troubleshooting. Working over SCCM tool for installation & configuration of new system