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@hpe.com
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Ramesh Giri is listed as Vice President Service Delivery at HP, based in Campbell, California, United States. AeroLeads shows a work email signal at hpe.com, phone signal with area code 650, and a matched LinkedIn profile for Ramesh Giri.
Ramesh Giri previously worked as Vice President, WW Quality, Category & Experience Transformation at Hp and Senior Director, APJ Contact Centers – PPS CSS at Hewlett-Packard. Ramesh Giri holds Masters, Manufacturing Technology from National Institute Of Technology Tiruchirappalli (Nit Trichy).
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AeroLeads found 2 current-domain work email signals for Ramesh Giri. Compare company email patterns before reaching out.
Leadership that Promotes a Culture Committed to Operational Excellence in Customer Support As a valued executive with Hewlett Packard for more than 15 years, I’ve consistently focused on optimizing talent and operational performance to lower costs, enhance the customer experience, improve competitive position, grow revenues with minimal resources and add value to the company.Along the way, I’ve built and run the CS QCET Contact Center ecosystems of both HP badged and partner contact centers in locations around the globe while positioning HP’s CSC to dramatically improve the customer experience. I’ve also provided thought leadership by publishing papers on Pre-emptive Escalation and serving on HP’s India Leadership Team, Electronics City Leadership Council and the YEN Global Leadership Council. Five years ago, I Moved to the Bay area to build and lead a horizontal function for the Customer Support organization. In doing so, I focused on balancing cost and experience, leading New Product Introduction, and building enablers to success like the Knowledge, Content, and Training.Some notable achievements include:• Consistently ranking as a Top Performer on HP’s top band while earning recognition as a Key WW Director Top Talent for three years running and HP’s Star of Digital as one of only five employees selected from a population of 5000 professionals.• Contributing to HP’s recognition for Best People practices and a World Class rating by Metric.net a 3rd party benchmarking organization.Specialties: Strategic Planning | Customer Service | Continuous Improvement | Product Ideation & Introduction | Data Analytics & Reporting | Quality Assurance | Business Innovation & Transformation |Mentoring and Coaching | High Performance Team Building | Culture Building | Employee Engagement & Retention| Communications | Presentations | Six Sigma Based Process Improvement | Resource Optimization | Cost Containment
Listed skills include Service Delivery, Itil, It Service Management, Process Improvement, and 11 others.
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Palo Alto, CA, US
Accountable for business and customer outcomes for End User Workforce Services, including Personal Systems Device-as-a-Service, Managed Print Services and Lifecycle Services. Achieved by building and operating the end-to-end Services Delivery organization and associated roles, including Delivery Assurance, Transition, Service Delivery Management and On.
Palo Alto, CA, US
Hewlett Packard is an American multinational information technology company. Promoted to optimize the Customer Experience with HP products and Services. Serve as a Strategic Partner to the Product GBU facilitating the design of products. Plan and direct Customer Support activities related to Strategy, Business Planning, Resource Planning. Workforce.
Effectively integrated the operations of three PC and Printing Services (PPS) Customer Support and Service (CSS) organizations with more than 3,750 professionals spread across India, China and ten large cities. Drove an enterprise-wide Customer Experience improvement from 3-5 %, while generating $XXMM direct cost savings annually and $XM in incremental.
Transformed a Level 1 Technical Support Center with 950 professionals into a Strategic Value Center focused on enabling Suppliers to consistently deliver a superior customer experience. Delivered significant direct cost savings, generated substantial revenue and improved the customer experience. Developed a work culture with benchmarked processes which are.
Revitalized the performance of an organization with 1300 professionals. Built a high-performance process focused on improving customer retention and developing key accounts into reliable sources of business referrals.
General Electric IT Services was the information technology services subsidiary of the General Electric corporation. It was initially formed to provide information technology services to GE subsidiaries. Served as a strategic Agent for Change focused on transition, transformation and process improvement as the means to continually improving efficiency and.
Other employees you can reach at hewlett.org. View company contacts →
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Quick answers generated from the profile data available on this page.
Ramesh Giri works for HP.
Ramesh Giri is listed as Vice President Service Delivery at HP.
AeroLeads has found 2 work email signals at @hpe.com for Ramesh Giri at HP.
AeroLeads has found 2 phone signal(s) with area code 650 for Ramesh Giri at HP.
Ramesh Giri is based in Campbell, California, United States while working with HP.
Ramesh Giri has worked for Hp, Hewlett-Packard, and General Electric It Services.
Ramesh Giri's colleagues at HP include Glen Dower, Nicholas Pereira, Walter De Meyer, James Wehl, and Rolando Martinez.
You can use AeroLeads to view verified contact signals for Ramesh Giri at HP, including work email, phone, and LinkedIn data when available.
Ramesh Giri holds Masters, Manufacturing Technology from National Institute Of Technology Tiruchirappalli (Nit Trichy).
Ramesh Giri is listed with skills including Service Delivery, Itil, It Service Management, Process Improvement, Program Management, Vendor Management, Outsourcing, and It Strategy.
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