Ramesh Krishna Email & Phone Number

Responsible for monitoring business functions and ensuring real time Six Sigma applications across development teams and processes, continual process Improvement & process capability enhancements. • Assist in developing business plans that were based on the efficiency of the Six Sigma method • Responsible for creating a quarterly audit of all Six Sigma activities and presenting the audit directly to the management• Guide and Mentor Lean Six Sigma Green Belt projects, Process analysis, re-engineering and standardization • Advanced Process centric Digital Technology using dynamic work flow, advanced visualization and implementation of robotics in Health care accounts. • Design thinking forums for processes to explore value adds and iterate the current requirements from customers point of view• Travelled onsite to New Jersey (USA) and successfully migrated the J&J Life Science and Health Care processes

Monitoring staff requirement to ensure smooth functioning of the business through effective utilization of resources. Developed and Managed different global and country specific markets, performance and sales reports, other Datasets using BI tools like Tableau, Boxer, MS Excel to capture different KPI’s, performance of the market, brand and competitors. • Monitoring and ensuring the quality and efficiency of the team members. • Leading, motivating and coaching team towards achieving and exceeding the targets. • Recognizing excellence in service and recommending the same for rewards. • Successfully achieved customer requirements and gained customer satisfaction in less than a quarter

Was part of the Sales Coverage & Resource Deployment team to track and manage headcount, review and report on current deployment of sales personnel. Was part of the Territory Operations team at GSK - North Carolina that was responsible for geographic, sales and personnel alignments for all divisions of GSK US sales force and a variety of other alignment needs.• Provide guidance on how sales resources should most effectively be deployed against accounts (geographically and Alignment information) based on business strategy • Instituted 5-S to improve safety and working conditions and prepare areas for kaizen events.

Was part of the Federal Mogul IT back-end support function team and admin Support for applications like Lotus Notes, Cognos and other similar platforms. • Quality checks on call monitoring and service delivered • Creating Governance dashboards and team SLA metrics • Provide high degree of attention to Data Quality by performing data analysis and appropriate checks to determine the impacts and communicate the outcome.

Coordination of Projects in E-Commerce, CRM and ERP solutions • Website Development and web solutions for e-commerce development • Digital Library implementation and automation • Content Management solutions • Project initiation and Server space allocation

Master Of Business Administration - Mba, Business Administration, Management And Operations

Information Technology, Information Technology