Ramesh Krishna Email and Phone Number
Accomplished executive with more than a decade of diverse and in-depth experience in business research and analytics across the healthcare and life science industries, having provided project management and client engagement solutions for top 10 bio-pharma clients that include GlaxoSmithKline, Pfizer and Johnson & Johnson in the United States. Skilled in implementing turnkey solutions in global commercial analytics and master data management as project lead for top pharma organizations with proven Lean Six Sigma expertise and Green Belt Certification for the healthcare and life science ACOE. Ensured strong governance on change management to confirm defect fee delivery and drive futuristic solutions to minimize risk.
Concentrix
View- Website:
- concentrix.com
- Employees:
- 63116
-
Senior Operations ManagerConcentrix May 2017 - Present -
ManagerGenpact May 2014 - Mar 2017Responsible for monitoring business functions and ensuring real time Six Sigma applications across development teams and processes, continual process Improvement & process capability enhancements. • Assist in developing business plans that were based on the efficiency of the Six Sigma method • Responsible for creating a quarterly audit of all Six Sigma activities and presenting the audit directly to the management• Guide and Mentor Lean Six Sigma Green Belt projects, Process analysis, re-engineering and standardization • Advanced Process centric Digital Technology using dynamic work flow, advanced visualization and implementation of robotics in Health care accounts. • Design thinking forums for processes to explore value adds and iterate the current requirements from customers point of view• Travelled onsite to New Jersey (USA) and successfully migrated the J&J Life Science and Health Care processes -
Assistant ManagerGenpact Nov 2012 - May 2014Monitoring staff requirement to ensure smooth functioning of the business through effective utilization of resources. Developed and Managed different global and country specific markets, performance and sales reports, other Datasets using BI tools like Tableau, Boxer, MS Excel to capture different KPI’s, performance of the market, brand and competitors. • Monitoring and ensuring the quality and efficiency of the team members. • Leading, motivating and coaching team towards achieving and exceeding the targets. • Recognizing excellence in service and recommending the same for rewards. • Successfully achieved customer requirements and gained customer satisfaction in less than a quarter -
Senior Business AnalystGenpact Oct 2010 - Nov 2012Was part of the Sales Coverage & Resource Deployment team to track and manage headcount, review and report on current deployment of sales personnel. Was part of the Territory Operations team at GSK - North Carolina that was responsible for geographic, sales and personnel alignments for all divisions of GSK US sales force and a variety of other alignment needs.• Provide guidance on how sales resources should most effectively be deployed against accounts (geographically and Alignment information) based on business strategy • Instituted 5-S to improve safety and working conditions and prepare areas for kaizen events. -
Technical Support SpecialistGe May 2007 - Oct 2010Was part of the Federal Mogul IT back-end support function team and admin Support for applications like Lotus Notes, Cognos and other similar platforms. • Quality checks on call monitoring and service delivered • Creating Governance dashboards and team SLA metrics • Provide high degree of attention to Data Quality by performing data analysis and appropriate checks to determine the impacts and communicate the outcome. -
Senior Project CoordinatorRamsys Technologies Dec 2005 - Apr 2007Coordination of Projects in E-Commerce, CRM and ERP solutions • Website Development and web solutions for e-commerce development • Digital Library implementation and automation • Content Management solutions • Project initiation and Server space allocation
Ramesh Krishna Education Details
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Business Administration, Management And Operations -
Information Technology
Frequently Asked Questions about Ramesh Krishna
What company does Ramesh Krishna work for?
Ramesh Krishna works for Concentrix
What is Ramesh Krishna's role at the current company?
Ramesh Krishna's current role is Senior Operations Manager, Generative AI, Delivery Excellence.
What schools did Ramesh Krishna attend?
Ramesh Krishna attended Manipal University Jaipur, Indira Gandhi National Open University.
Who are Ramesh Krishna's colleagues?
Ramesh Krishna's colleagues are Joel Benigla, Mohamed Yassine B., Denley Clyde Vincent Cavan, Kalyani Pardeshi, Emmani Johnson, Rohit Dahiya, Raagini Gianason.
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