Automotive Certified Professional with proven skills in workshop management, customer care and support and vehicle control planning. Excellent communication skills with troubleshooting, problem defining & solving capabilities and skills in solving technical issues. Technically competent, with ability to understand customer needs and requirements. Ability to provide established standards of Customer Service through diagnostic ability, assessment of repairs/maintenance and most importantly quality customer care. Strong analytical, communication and inter-personal skills with administrative competence. Proactive approach when dealing with customer complaints, with ability to resolve discrepancies and issues appropriately.
Listed skills include Automobile, Automotive, Customer Satisfaction, Warranty, and 10 others.