Overseeing product strategy, development, and deployment for VSR Digital's suite of digital solutions.Successfully led the launch of multiple products, driving significant growth and customer satisfaction.Focused on digitization and automation of workflows using No Code/Low Code technologies like Microsoft Power Platform.Instrumental in expanding VSR Digital’s footprint in the manufacturing sector, offering tailored solutions that enhance operational efficiency.

Managed the readiness and training programs for Microsoft’s field teams, ensuring they were equipped with the latest product knowledge and skills.Collaborated with cross-functional teams to develop training materials, improving the overall effectiveness of field operations.Played a key role in enhancing the customer experience through improved service delivery.

Led training initiatives for internal teams and clients, focusing on technical and soft skills development.Developed and implemented comprehensive training programs, resulting in enhanced team performance and customer satisfaction.Worked closely with the leadership team to identify training needs and deliver customized solutions.

Managed end-to-end project lifecycle, from planning and execution to delivery, for educational technology solutions.Coordinated with cross-functional teams to ensure projects were completed on time and within budget.Successfully implemented several large-scale projects, contributing to Educomp’s growth in the EdTech sector.

Played a dual role in software development and business analysis, contributing to various client projects.Developed and maintained software applications, ensuring they met client requirements and industry standards.Conducted business analysis to identify customer needs and translate them into technical specifications.