Ramesh Rawat Email & Phone Number

Around 15 years of extensive experience in the IT industry across diverse & undertaking assignment for global customers. Around 8+ yrs. experience in Preparing Solution Architectures & Designs on Microsoft and Virtualization platform. Also, inclusive experience on Unified Communication MS Lync 2010, 2013 Skype for business 2015 and MS Team, Azure Cloud & O365 Migrations. Experienced in service Delivery, People Management , Technical Project Management.Skills ProfileTechnicalOperating System Windows 2000/2003,2008/R2, 2012/R2, 2016,2019 Server operating system & Windows XP, Vista, Windows 7, 10 Client operating systemMicrosoft Exchange, Office 365, Azure Cloud, GCP, AWS, Polycom VC Solution.Skype for Business, MS Team, Audio codes SBC, Project Management, Cybersecurity, SCOM, SCCM, MDM, Storage and Backup VMware, Hyper-V, ITIL V3, ITIL4 and Amelia Hyper automation (1DESK and Amelia) environment.IT Infrastructure Migration to Azure cloud, Consolidation, cost Optimization & AutomationFunctionalManagement and Leadership Skills • Technical Project Management, Budgeting & Forecasting, People Management and Lead Internal and External Audits.• Extensive Knowledge on Managing Technical Operation Team from Offshore & Onshore.• Working closely with customer & team on new strategy and Solution to be implemented in client environments.• Managing Incident, Change and Problem Management, process, and Quality.• Leading technical bridges with technology teams to drive triage and resolution of incidents. SPOC & resolving high priority incident tickets, with potential customer impacts. • Review, improve and approve technical work, Maintain agreed SLA’s• Communicate with the involved teams (Server, MIM, DBA, Storage, DC, Network and Security Teams) to schedule the work and solve customer problem.• Risk Management, Governance meeting with Client.Professional OrganizationCAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED Technical Architect Manager 02-07-2015 Till DateB.Sc. in Chemistry University of MumbaTraining and Seminars• Google, and AWS Cloud fundamentals. • Certified Information Security Manager (CISM).• Connected Manager training and Certification Program.• Lean Six Sigma Fundamentals.• Effective project management.• Amelia Hyper automation (1DESK and Amelia environment) .Certifications• MCT 2022-2023.• Microsoft Certified: Azure Solutions Architect Expert• Microsoft Certified: Azure Administrator Associate• ITIL 4, ITIL V3.

Listed skills include Lync Server 2010, Solution Architecture, Microsoft Exchange, Virtualization, and 18 others.

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  University Of Mumbai

  Chemistry