Ramesh R Email & Phone Number

Chennai, Tamil Nadu, India

* Enhanced network SLA adherence resulted in an additional $59,000 in revenue through effective oversight of NOC operations.* Reduced network congestion incidents by 40% by implementing advanced monitoring tools.* Achieved a 90% decrease in critical alert escalations by implementing proactive monitoring systems.* Streamlined workflows by developing and implementing standard operating procedures for network operations tasks.*Cross-trained existing employees to maximize team agility and performance.*Reduced operational costs through comprehensive process improvement initiatives and resource management.

Chennai, Tamil Nadu, India

Successfully migrated over 1,500 network nodes from legacy hardware to Cisco infrastructure.Managing onsite/offshore teams, track the projects status and take appropriate actions in case of any slippages/issues.Have executed large scale network Migrations, Integrations and Transformations.Experienced in managing multiple stakeholders including client, offshore and cross-functional teams to deliver the transformations required.Weekly catch-up / RAID meetings with Senior Management to identify risk on delivery perspective and assess complex problems for area of responsibility.Improved project delivery efficiency by 25%, optimizing team workflows and resource allocation.Interact/ Brainstorm with functional leads and SME's to identify the value adds/ Continuous improvement projects to improve CSAT.Knowledge of Data Center infrastructure management.Achieved a 30% reduction in system downtime by enhancing infrastructure management protocols.Increased project completion rate by 15% through enhanced risk management processes.

Chennai, Tamil Nadu, India

Preparation of the project plan/schedules, track schedule and reporting for all network migration activities.Crafted detailed project charter that delineated the scope, objectives, deliverables, and resource allocations for all parties involved.Identify, Analyze, Prioritize, Mitigate and communicate project risks.Accelerated project turnaround time by 30% by refining infrastructure management and resource planning.Continuously monitor the project risk and proactively address issues that may impact the project's success.Improved customer satisfaction levels by 15% via enhanced CRM strategies.Lead and motivate the team to achieve project objective and as well as team member's personal growth.

Chennai, Tamil Nadu, India

Owning E2E network deployment project activities for Network exchange migrations & Corporate account.Proven project management skills with the ability to succeed in fast-paced environments. Familiar with PMI Process Groups - Initiation, Planning, Execution, Monitoring & Control and Closure, along with comprehensive knowledge of current project management methodologies.To better handle requests, projects are divided into work breakdown structures, creating essential project documents such as change logs, risk registers, issue logs, and dependency logs.Monitored all phases of project development and ensured customer satisfaction.Improved team productivity by 15% through the implementation of agile practices.Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.Identification of issues, risks and track till closure or mitigation/resolution.Achieved a 40% reduction in project delays by enhancing stakeholder communication and reporting.Achieved a key accomplishment by saving over £4 million in Opex and Capex for my client through various continuous service improvement projects.Foster positive relationship with clients, addressing their needs and concerns and ensures the client expectations are delivered on time.

Chennai, Tamil Nadu, India

Efficiently planned and managed Team to Maintain the SLA in restoring network and solving customer issues.Managed Vendors to obtain a 99.98% uptime for the Opco operators.Identify areas of quality failures and take necessary steps to rectify the system.Coordinate with OME vendors for DG, AC, power plant and Battery issues.Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.

Coimbatore, Tamil Nadu, India

Managed operation and maintenance of BTS, MUX, and Microwave equipment, ensuring high uptime.Supporting the team 24/7 basis for BSS related problems and troubleshooting, analyzing the same.Implemented protection schemes like MSP(1+1,1:1), MSSP Ring & SNCP protection for circuits.Streamlined technical processes for improved efficiency and reduced downtime in the field.Managed node additions, topology creation, and collaborated with other field engineers for installation and loop testing.Established solid relationships with key stakeholders through effective communication skills and technical expertise.Conducted regular site visits to assess equipment functionality, ensuring optimal performance and minimal downtime.Determined root cause and provided corrective action to prevent future failures through investigation and analysis.

Me - Digital Communication And Networking

Be - Electronics And Communication Engineering