In this role, I hold accountability to lead strategic delivery projects and initiatives comprising re-engineering of business processes, operations and enterprise applications; evolved delivery process and influenced operational issues across the organization with a great experience in Service, Change, Problem & Project Management with excellence in managing issues that could impact end-to-end delivery operations.Key Achievements:• Built digitally transformed bank and mobile branch applications for retail, corporate, and SME clients.• Improved accuracy level and reduced manpower through digital transformation, greenfield, and RPA projects.• Set up and maintained PMO in alignment with PMI standards to ensure unhindered implementation of projects that aided in completing 100+ projects during the last four years.• Spearheaded all phases of product lifecycle from development to launch.• Launched technology strategic programmes in line with ITIL-based model, including customer service delivery (centralised network services at optimal costs and minimal security risk).• Achieved high-levels of market competitiveness, and service agreements as well as mitigated IT risks through standardisation and proper alignment of product roadmaps.• Minimized operating costs and improved customer experience through IT transformation programme.• Developed and spearheaded all phases of wide range of projects by utilizing data science/analytics, Python+ Django, R, JavaScript, and machine learning.• Created various models, such as statistical models, AI, NLP, AWS, Azure, GCP, BI, CI/CD, and DevOps that led the bank and related entities to increase profits and reduce overhead costs.• Designed projects and engines to track fraudulent transactions in Python, Microsoft .NET, ASP.NET Core, and Web API, while managing product portfolios and co-ordinating with relevant teams during the transition of technologies aligned with bank requirements.

Spearheaded complete IT Infrastructure and Data Centre Management functions in the bank.Ensuring cost effective operations and appropriate maintenance of the data center and networking system.Managed all the technology related requirements, including technical feasibility study, budget, selection, procurement, up-gradation of hardware, software, database and applications.Supervised the overall administration of LAN & WAN System involving design of network layouts, configuration and maintenance of application servers and databases.Preparing business process requirements for retail & corporate product, collection, loan administration, central bank reports & systems requirements, compliance, audit, finance systems, HR, Established the DR site for banking application and developing the contingency plan.Ensured effective security of data, implemented disaster recovery plans, reviewed exceptions and escalated threats and violations. Periodically reviewed the control set-up and functions assignment.Identified IT goals, objectives & resources and set dates for completion of tasks. Supervised IT operations of Helpdesk and Call Centers.Delivered best services to employees by resolving technical problems and ensuring stable operations in the installation of hardware and software. Attainments:Elected as member of the steering committee for replacing banking application to TEMENOS 24.Key member of Bank Audi Transformation Program to establish PMO office and reorganize IT departments globally according to ITILExecuted global projects according to PMI standards and development according to CMMI.Organized, managed, and analyzed software development, and established software development methodologies according to ITIL standards.Adjusted security standards and access controls according to CISSP standards.Building and improving IT Data Centers including disaster recovery sites and business continuity plans, and IT related risks.

 Spearheaded end to end operations for launch of complete ATM / Card Management / E-Banking /Jonet / Smart Cards Systems together with Electronic Clearing System. Headed a group of employees that launched Kindle (MISYS), and T24 Banking Application in West Bank & Lebanon. o The scope of work included configuration of retail banking, FX, Money Market, Treasury, Financial Analysis and Investment management. o It also included LAN & WAN design as well as implementation. Led the implementation of all releases of Swift System on AIX including RTGS and Western Union. Headed configuration of:o X25 & TCPIP protocol.o Cisco, Motorola, 3Com, and IBM Routers. Have good experience in ERP/CRM systems. Developed the following systems for subsidiary companies: o Fixed Assets, Full Industrial System including Stock, Receive, Formula, Testing, Dispensing modules. o Stock Trading System and Company Financial Analysis System.Attainments: Managed multiple projects from start-up, planning, execution, operations and support to close down for banking implementations Successfully developed various applications in Visual Basic 6 & Crystal Reports & MS Access, SQL Server, C/C++, and Micro Focus COBOL and Oracle. Sound knowledge in supporting the following: SQL Server, Oracle 9i and 10 G, MS Access, and DB2databases. Deep knowledge in implementing & troubleshooting the following operating systems: o DG UNIX, AIX UNIX, Novell 5.2, OS2, Win2000, AS/400. Excellent experience in ASP, .NET, and Java Scripts.

Executed project for implementation of all banking applications (T24 - Temenous) and development of banking modules

Responsible for implementation of all banking applications and development of banking modules.

• Provided insight and guidance to help clients depict their target banking and lending business.• Designed and developed solutions and structured programs.• Sourced and coordinated work from other internal workforces.• Managed risks associated with delivery from multiple locations.• Planned, analyzed, tested, designed and implemented new core banking solutions.

Analysis and development of Banking Systems and signature verification systems on AS/400 platforms, and