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Rami Sakr is listed as Advanced Data Analyst I VoIP Technical Team Leader at GTA Com Limited at GTA Com Limited, a with 9 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Rami Sakr.
Rami Sakr previously worked as Technical Team Leader at Gta Com Limited and NOC Engineer at Gta Com Limited.. Rami Sakr holds Advanced Data Analysis Nanodegree, Data Analysis from Udacity.
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I am self-motivated, well organized, able to manage multiple tasks in a pressured environment. I am always ready for new challenges that can help me expand my knowledge and give me new ways of approaching things with the willingness and determination to learn and develop myself. Highly motivated with good interpersonal and analytical abilities and willing to work on own initiative or as part of a team
Listed skills include Management, Data Analysis, Reporting And Analysis, Educational Technology, and 4 others.
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- Delegating tasks and achieving daily, weekly, and monthly goals.- Identifying risks and forming contingency plans as soon as possible.- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.- Motivating staff and creating a space where they can ask questions and voice their concerns.- Writing progress reports and delivering presentations to the relevant stakeholders.
-Monitoring Systemsmonitoring the performance and capacity of computer systems using a variety of tools. looking for hardware, software, and environmental alerts or malfunctions. When an issue is identified, my job also to determine the cause of the problem.-Troubleshoot ProblemsWhen a problem impacts the IT services, then I work to triage or troubleshoot the problem, This may include coordinating with third-party vendors, customer contacts, or other IT… Show more -Monitoring Systemsmonitoring the performance and capacity of computer systems using a variety of tools. looking for hardware, software, and environmental alerts or malfunctions. When an issue is identified, my job also to determine the cause of the problem.-Troubleshoot ProblemsWhen a problem impacts the IT services, then I work to triage or troubleshoot the problem, This may include coordinating with third-party vendors, customer contacts, or other IT teams.-Track all IssuesWhile responding to incidents, I must carefully track and document all issues and resolutions in detail. This increases the knowledge base and is a record of the health of the system. Also updating TT system and following up on all open incidents if any necessary action is needed-Report IncidentsWhen problems are too large or complex for quick troubleshooting, Taking a further step to escalate the issue to management, other IT resources, or 3rd party vendors for assistance in resolving is a crucial part of my job. maintaining ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken. Show less
Red Sea Governorate, Egypt
-Handling Customers complaints ,following up with their casesand maintaining customer satisfaction- Achieving Monthly sales target and Exceeding Yearly KPIs’-Handling Cash and Making Business Reports to be communicatedto my Direct manager- Training newly hired employees(as I was part of the trainingteam) and holding training sessions from time to time
Cairo Governorate, Egypt
-Organize, develop or source training programs to meet specifictraining needs.-Develop training aids such as manuals, handbooks andproprietary videos.-Partner with internal stakeholders regarding employee trainingneeds.-Present training programs using recognized training techniquesand tools.
This program prepares for a data analyst career by learning to organize data, uncover patterns and insights, draw meaningful conclusions.
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Rami Sakr works for GTA Com Limited.
Rami Sakr is listed as Advanced Data Analyst I VoIP Technical Team Leader at GTA Com Limited at GTA Com Limited.
Rami Sakr is based in Cairo, Egypt while working with GTA Com Limited.
Rami Sakr has worked for Gta Com Limited, Gta Com Limited., Etisalat Misr, and Eltraax.
Rami Sakr's colleagues at GTA Com Limited include Heba Elgeziery and Ahmed Ismail.
You can use AeroLeads to view verified contact signals for Rami Sakr at GTA Com Limited, including work email, phone, and LinkedIn data when available.
Rami Sakr holds Advanced Data Analysis Nanodegree, Data Analysis from Udacity.
Rami Sakr is listed with skills including Management, Data Analysis, Reporting And Analysis, Educational Technology, Technical Support, Technical Analysis, Employee Training, and Neuro Linguistic Programming.
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