Graduated in Far Eastern University with a Bachelors in Science (Major in Hotel and Restaurant Management) in 2016. Studied Marketing and Advertising Management in De La Salle University in late 2011.Highly experienced in giving quality customer service.
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Customer Services OfficerTonik Mar 2022 - Oct 2022Pasig, National Capital Region, Philippines -
Customer Service RepresentativeTonik Nov 2020 - Mar 2022Pasig, National Capital Region, PhilippinesWe handle all types of customers inquiries through calls, chat, and email. Give all new users an insight into what Tonik Bank has to offer. -
Project-Based Digital Customer Care RepresentativeMeralco Jul 2020 - Oct 2020Pasig, National Capital Region, PhilippinesWe handle all types of customers inquiries covering the entire customer service process. Receives complaints regarding suspected tamperers and those with illegal connections. Creates Service Application record. -
Reservations And Ticketing AgentApg Network Mar 2020 - Jun 2020Makati, National Capital Region, Philippines -
Customer Services - Lead AgentPhilippine Airport Ground Support Solution Mar 2019 - Mar 2020PasayThe Lead Agent, as a representative of Philippine Airport Ground Support Solution, will perform customer servicing and supervision duties to ensure that the Singapore Airlines service standards are consistently delivered. A Lead Agent is responsible for the different functions:1. Flight Controller Does pre-flight and post-flight of a particular flight Supervises handling agents at the check-in counter Assists and answer queries of passengers at the check-in counter2. Gate Duties Coordinates with redcap,lead gate and counter regarding flight handling Supervises handling agent and security guards at the gate during the flight Monitor number of staff Ensure smooth handling at the gate3. Flight Preparation Assign staff to where they will render duty Edit flight Check on regular special handling (WCHR, MAAS, UMNR, VVIP)
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Customer Services AgentPhilippine Airport Ground Support Solution May 2016 - Feb 2019PasayIn Singapore Airlines, we provide assistance and related customer services at the counter, gate and baggage areas. Our duties include servicing customers by performing meet and greet, check-in, aircraft boarding and deplaning, ticketing, baggage service, public announcements, providing connecting flight information and handling of unruly, upset, or angry passengers.
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Front Desk OfficerMt. Olympus Resort & Theme Park Mar 2015 - Jun 2015Wisconsin Dells, Wisconsin- Assuring friendly, courteous and accurate check-in and check-out of room guests.- Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information.- Will be responsible for handling cash, credit and sales transactions.- Monitor guest safety and service issues to provide the safest and most customer-oriented environment.- Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communicating those to housekeeping in a timely and efficient manner.
Ramil Nojada Skills
Ramil Nojada Education Details
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Hotel, Motel, And Restaurant Management -
Marketing And Advertising Management
Frequently Asked Questions about Ramil Nojada
What is Ramil Nojada's role at the current company?
Ramil Nojada's current role is Customer Services Agent.
What schools did Ramil Nojada attend?
Ramil Nojada attended Far Eastern University, De La Salle University.
What skills is Ramil Nojada known for?
Ramil Nojada has skills like Tourism, Microsoft Office, Teamwork, Oral Communication, Flight Training, Customer Satisfaction, Communication, Public Speaking, Security Awareness, Time Management, Customer Service, Aviation Security.
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