Rami Najjar Email and Phone Number
I am a results-driven and multi-lingual international business professional with over 10 years of experience in supply chain management, operations excellence, and logistics across diverse global markets. My career has been built on a foundation of process improvement, automation, and cross-functional leadership, with a focus on driving efficiency, cost savings, and technological innovation in the logistics and transportation industry.Currently, I serve as Corporate Automation Manager at UPS, where I oversee the deployment of cutting-edge automation technologies across North America. In this role, I am responsible for the full design process of UPS facilities, including the development of conveyor layouts, selection of automation equipment, and workforce (HC) planning to justify ROI. I manage the end-to-end process of technology rollouts—ranging from financial justification and User Acceptance Testing (UAT) to full-scale deployment—ensuring that each initiative delivers measurable operational efficiencies and workforce optimization. I am passionate about leveraging technology to solve complex logistical challenges and improve service delivery, contributing to both long-term cost savings and enhanced productivity.Previously, I worked as a Regional Operations Excellence Engineer for UPS across 76 countries in the Indian Subcontinent, Middle East, and Africa, where I led regional initiatives to streamline operations and achieve significant improvements in KPIs such as service visibility, productivity, and cost optimization. My work included designing and implementing cost-saving solutions, leading automation projects, and building data-driven systems for continuous performance tracking.With experience in roles ranging from Network Planning & Procurement Manager to Operations Manager in diverse international locations—including the UAE, Italy, and the US—I have developed a broad understanding of the complexities of global logistics networks, including vendor management, customs compliance, transportation planning, and strategic procurement.I am highly skilled in data analysis and business intelligence, with a deep proficiency in Excel, PowerBI, Tableau, Access, and other analytics tools. I leverage these skills to create actionable insights, streamline reporting processes, and drive business decisions that improve operational performance.As I continue to grow in my career, I remain committed to advancing the field of supply chain management through innovation, strategic problem-solving, and a relentless focus on operational excellence.
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Corporate Scanning And Automation ManagerUpsBeverly, Ma, Us -
Corporate Scanning & Automation ManagerUps Mar 2023 - PresentUnited StatesAt UPS Corporate Headquarters, I support the full lifecycle of automation technology deployment across North America, from R&D scoping to full-scale deployment and optimization. My role involves managing the implementation of advanced technologies, such as next-generation sorters, high-speed camera tunnels, and autonomous guided vehicles. I support alpha and beta testing phases to ensure that emerging technologies meet performance targets before deployment, working closely with engineering teams to ensure systems achieve contractual throughput goals.A key aspect of my role is supporting a major project to automate over 80 UPS facilities across the United States. This involves designing optimized facility layouts, selecting appropriate equipment, and assessing the feasibility of each site. I am responsible for evaluating the impact on headcount and ensuring that new automation systems drive operational efficiencies, all while supporting the overall ROI analysis for each facility. I also create and execute user acceptance testing protocols to standardize procedures and ensure all equipment meets functional productivity goals. -
Regional Network Planning And Procurement (International Assignment)Ups Jan 2022 - Mar 2023India Sub-Continent, Middle East, & AfricaManaged network planning and procurement for over 300 cargo lanes spanning the India-Subcontinent, Middle East, and Africa regions. Responsibilities included flight scheduling, transit optimization, and liaising with customs and airlines to meet import/export schedules. Successfully renegotiated over 200 airline contracts, securing significant cost savings, and developed a Power BI dashboard that streamlined data reporting processes, cutting reporting time by 50% and improving data accuracy for departmental analysis. -
Uae Operations Industrial Engineer (International Assignment)Ups Jun 2021 - Jan 2022Dubai, United Arab EmiratesImproved driver performance by integrating fleet management technology, enhancing efficiency across operations. Implemented DSI Bluetooth Sortation technology, reducing operational costs by USD 92,000 annually and deskilling the sortation process. Introduced a new sortation method that improved workflow efficiency by reducing operational runtime. -
Regional Operations Excellence Engineer (International Assignment)Ups May 2018 - Jan 2022Indian Sub-Continent, Middle East, & AfricaResponsible for improving operational performance across the Middle East, India-Subcontinent, and Africa, achieving substantial gains in key performance indicators. Led cost-saving initiatives, such as redesigning the Nigerian transportation network, which resulted in projected savings of USD 425,000 over a four-year period. Drove service expansion into new territories, generating over USD 225,000 in new revenue, and implemented a paperless invoicing system that improved import clearance times across 17 countries. Led several cost-saving projects and partnered with internal teams to enhance the customer experience, resulting in significant improvements to the Net Promoter Score (NPS). -
Regional Industrial EngineerUps Jan 2017 - Apr 2018Eastern U.S. DistrictManaged the operational planning for 70 facilities in the Eastern US region, ensuring process flows and scanning systems were optimized for efficiency. Implemented a realignment of small package operations, saving USD 124,000 in just three weeks. Facilitated cross-functional meetings to drive the adoption of new processes and procedures across the region. -
Process Improvement & Industrial Engineer (Facility Launch & Tech Deployment)Ups Jan 2017 - Sep 2017Eastern U.S. DistrictIn these dual roles, I played a key part in both the successful launch of a high-capacity facility and the deployment of cutting-edge technology solutions across a regional network. I led the opening of a facility that processed 2.3 million packages annually over two years, where I developed and optimized automated sorting systems to ensure smooth operations and drive ongoing efficiency improvements. Simultaneously, I managed the implementation of GSS 5.0 Smart Scanning Software across 75 facilities in the South Atlantic District, overseeing staff training to ensure seamless integration and enhanced operational efficiency. These efforts contributed to significant improvements in scanning accuracy and process flow across the network. -
Automation Industrial EngineerUps Jan 2016 - Jan 2017Columbia, South Carolina, United StatesAnalyzed daily volume trends to optimize staffing and develop facility plans that improved operational efficiency. Played a key role in the deployment and optimization of automated systems such as ASX, GLS, and Sort Manager.
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Operations Supervisor (International Assignment)Ups Aug 2015 - Jan 2016Milan Area, ItalyResponsible for daily volume forecasting and staffing to optimize operational efficiency at a major international facility. Led a team of 60 employees and introduced best practices from global operations to streamline processes and drive productivity improvements. -
Operations SupervisorUps Sep 2014 - Jan 2016Greensboro/Winston-Salem, North Carolina AreaManaged a team of 14 unionized employees in a sort isle with a daily volume of 50,000 packages. Implemented improved sortation methods and staffing strategies that reduced overtime by 13% and enhanced sortation accuracy by 25%, improving overall operational efficiency. -
Sales RepresentativeImpex Auto Sales May 2010 - May 2015Greensboro/Winston-Salem, North Carolina Area
Rami Najjar Education Details
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International Business
Frequently Asked Questions about Rami Najjar
What company does Rami Najjar work for?
Rami Najjar works for Ups
What is Rami Najjar's role at the current company?
Rami Najjar's current role is Corporate Scanning and Automation Manager.
What schools did Rami Najjar attend?
Rami Najjar attended University Of North Carolina At Greensboro.
Who are Rami Najjar's colleagues?
Rami Najjar's colleagues are Ricky Garza, Cem Özek, Brian Moon, Ladonna Mcdonald, Salma Lira, Dan Irwin, Winston Brown.
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Rami Najjar
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Rami Najjar
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