Ramakrishnan Srinivasan Email & Phone Number

London

Risk and Compliance Program Manager (employed by Karumba Consulting Ltd) Managed the divestment of Fraud Risk and Sanctions Compliance programs as part of a sale of Egencia (Expedia’s major corporate travel brand) to AMEX Global Business Travel.Decoupled the operational and technological infrastructure of Egencia’s Sanctions screening, Fraud risk and Chargeback processes from Expedia platforms as part of Transition Service Agreement.Onboarded Egencia back as an external partner for Expedia and implemented Fraud Prevention as a Service (FPaaS) solution generating Expedia a revenue of $ 2M per annum

London, United Kingdom

Regulatory Project manager (contracted via Harvey Nash)Successfully delivered a complex project for Citi UK Consumer to comply with GDPR’s record retention requirements on technical system and offsite physical data storages.Led the programme to transition the credit portfolio from using LIBOR benchmark rates to Alternate Risk Free Rates.Onboarded and implemented third party solution provider to comply with Shareholders Rights Directive (SRD II), including enhancing technical and operational processes.

London, United Kingdom

Direct overall aspects of programmes/projects from conception to completion, which include legal, operational, and technical implementations to ensure compliance of legal and governing obligations with UK consumer and International Personal Bank (IPB) EMEA businesses, while managing regulatory programme office.Collaborate with business, regional, legal and compliance leadership teams to identify and develop plan to meet requirements of regulatory and legal changes in UK, US, Europe which impact businesses and directly report to O&T director. Oversee and prioritise technical tasks, estimate budget for regulatory projects, and engage internal/external stakeholders, including consultancies and legal firms. Key Contributions:• Led the end-to-end implementation of MIFID II including changes to front office, back office and regulatory reporting processes.• Successfully launched open banking platform with 50+ APIs for PSD2 regulation,• Implemented complex regulations including GDPR, PAD, FATCA, CRS and UK CDOT, Immigration Act 2014 and 2016.• Led governance forums, which included programme steering with leadership and project governance and risk management committees with project stakeholders.• Led the merger wealth management businesses in UK and Irish legal entities with total assets of $2B.• Developed BREXIT strategy and business case for Citi’s UK Consumer and IPB EMEA businesses.

London, United Kingdom

Administered design and execution of new online banking and digital transformation programme.Launched online banking system to serve more than 200K customers across UK and EMEA region and fulfil wealth management needs, while serving as subject matter expert. Key Contributions:• Increased digital penetration to 30% within three months by launching mobile apps based on Android and IOS versions for global CitiMobile banking platform.• Initiated CitiAlert service with 60 different SMS and email notifications which covers wide range of products and services. • Reduced operational cost of circa $1Mn per annum by introducing E-Statements service for Citi UK customers and international personal Bank EMEA.

London, United Kingdom

Served as strategic project manager for Citibank International Personal Bank, EMEA.Streamlined processes, minimised operational cost, improved client experience, and offered multi-lingual support to Russian and Turkish speaking clients by transferring Phone call centre support and its processes from Chennai to Barcelona. Managed overall operations, sales, product launch processes, and designed/created system to define product costs and generate various reports for measuring business product profitability.Key Contribution:• Established strategic service centres in UAE, Israel, Nigeria, Kenya, and South Africa by completing business and technical projects.• Launched savings account product by applying changes in technical system.

Chennai Area, India

Led overall design and development of Online banking systems for Citibank UK and IPB EMEA.Led team of 20 members to maintain and enhance Internet banking functionality for Citibank EMEA consumer countries, which include Poland, Russia, India, and Israel.Key Contribution:• Designed and executed payment gateway on Citibank India online banking portal.• Created B2B and B2C applications for global and Spain Citi financial businesses.

Chennai, India

KEY ACHIEVEMENTS• Module lead responsible for design and development of B2B Supply Chain Management solutions using RosettaNet standards and J2EE technologies for Maxtor Peripherals Pte Ltd, Singapore and Infineon Technologies Pte Ltd, Malaysia.

Chennai, India

KEY ACHIEVEMENTS• Designed and Developed Java based standalone software and J2EE Technologies based websites and portals. Software features included advanced online shopping cart and customized content management functionalities,

Post Graduate Program (Pgp), Artificial Intelligence

Master Of Science, Information Technology

Bachelor Of Commerce (B.Com)

Foundation, Cloud Computing

Cloud Computing With Aws

(Expired)