Ramkumar B Email & Phone Number

London, England, United Kingdom

Chennai Area, India

Chennai Area, India

• Having around 10 years of experience in Business Intelligence (BI) and Data Warehousing (DW) technology in Services and Product based industry. • Having around 7 years of experience in Ericsson with good progressive experience in Mobile communication network• Worked with Ericsson R&D for 3.3 years and have worked across Product Design, Product Customization and Design Maintenance teams in Product Development Unit.• Possess a good insight and focus on Convergent/Charging system solution from Ericsson. Have been involved in various platform up-gradation project, revenue assurance and revenue reconciliation projects for the telecom operators in India as well as International projects.• Worked as a Solution architect in the practice areas like Consulting, Systems integration and Customer support. Handled multiple customer escalations• Worked as Solution Architect for CRS node from end to end deployment and solution gathering• Have implemented multiple Customer Adaptations for various customers across regions• Focus on deployment, architecture, installation and troubleshooting server environments. • Having good experience in migration of repository across version, version controlled development and maintenance of universes and reports in OLAP environment. • Having experience in configuring the Business Objects servers, application servers and Web Servers.• Performed the role of Team Lead and have a Good experience in client interaction in my previous organisations

Chennai Area, India

• Was responsible and had the ownership of maintaining and delivering the Business Objects Reporting module to the customers and onsite • Developed reports using Crystal Reports Integrated with Asset Manager module (These reports are developed for Honeywell top management executives to view the data graphically)• Developed around 60 reports using the open document functionality in Crystal Reports XI R2 for ACT –IT reporting• Understanding the business requirement and Coordinate with Onsite and Offshore• Continued with oversight of requirements and design specifications on both peer review and change control• Was responsible for getting the BRD from the customers and was coordinating and following up with customer till the BRD gets freezed.• Testing and Review of the reports before delivery• Managing the report deliverables and the project timeline.• Fixing issues raised by customer as a part of User Support.

Chennai Area, India

• Was Involved in working on Projects, Product Customization and Design Maintenance• As a designer, was involved in, when the new functionalities are included, a feasibility study is made to include any new reports to the existing set of reports for the new functionality. • As part of R&D, Was involved in carrying out proof of concepts (POC) to incorporate new features and latest technologies in the standard product • Was involved in addressing the operator’s requirements and the requirement feasibility study and in preparing a technical document • Installation and Configuration of BO XI R2 in standard product during the BO XI upgrade from BO 6.5.1• Planed the migration strategy for the existing customers and prepared the migration document• Scoping, prototyping and feasibility study of the reporting requirements in BO XI R2 in Projects.• Done an impact analysis for incorporating new requirements from customers as part of Product Customization• Developed new customized universes and reports• Fixing the trouble tickets raised from customer network as part of Design Maintenance

B.Tech, Information Technology

B.Tech, Information Technology