Playing the role of Sub ISU HR Head. Handling the one of the largest healthcare customers with the head count of 4500+ Head Count with the revenue size of 350M. Account Onboarding and Induction, Team Management, Employee engagement, Employee relations, Performance Management, HR Policies, Talent Retentions, Talent planning and development, Employee career progression and succession planning.

Played the HR lead role for BFSI APAC. Handled HR Business partner, Employee Partner, Employee engagement, Talent management, Appraisal and compensation process

Managing the core HR function for the BFSI Americas Insurance and Banking customers managing the head count of 1000+ including the offshore and onshore. HR Business Partner for both onsite and offshore. HR Employee Partner for the offshore.Starting from end to end employee life cycle activities, engagement, performance management, compliance, grievance handling, rewards and recognition, absence management, employee retention and employee separationWork with business leaders to provide consultation on HR practices and processes.Performance management working closely with Business leaders to finalize the ratings by maintain the bell curve and closing the appraisals.Working closely with business and conducting the various employee connect activities like, Town Hall, skip level meetings, One to one and fun on floor activities.Working with the associates on their fitments for Geo travels – Offshore to onsite and onsite to offshore.

Managing Demand and fulfillment for Europe and APAC region customers.Onsite and offshore bench management and redeployment.

Responsible for NORAM Account fulfillments

Managing the BFSI CMS and Insurance accounts and responsible for the fulfillment's across the globe.Leading the execution team and managing internal fulfillment for Onsite and offshore requirements.Managing demand & supply of resources across all GEO’s.Working closely with the business units and getting the forecasted demands. Interface between the business team, fulfillment team and enabling the fulfillment on time.Getting the fresher’s projection from the business units on the quarterly basis and working closely with the supply team to get the fresher’s onboard on time as per the business demands.Coordinating with the business team and training team to plan for a training program for the niche / rare skills to go for a cross skilling with the available talents to have them deployed in required demands.Deployment ownership - Requirement gathering to deployment of right talent for the requirement.Conducting weekly status meeting with delivery team on the requirement status and publishing the status to leadership team.Responsible for arranging the panelist for weekend drives and supporting Recruitment.Have driven the new initiative IJF – Internal Job Fair for the bench and future releases across all locations and significantly closed major critical positions internally which impacts on the reduction of offshore bench drastically.

Responsible for the internal fulfillment and bench management for the talents till E1 band.Handled both Healthcare and BFSI (CMS) vertical for the E1 internal fulfillment's internally across the globe.

Resource Management SPOC for healthcare verticalResponsible for bench management, internal fulfillment, fresher's deployment, resource rotation, utilization & allocation. Managing the internal fulfillment, offshore and onsite bench management.

Responsible for Recruitment & Resourcing for Mainframe (COBOL, JCL, VSAM, CICS, JCL, Assembler, Tandem etc) & Midrange (RPG 400, COBOL 400, CL 400, Synon, Life 400 ect) services.Resourcing:Resourcing SPOC for Mainframe & Midrange services handling the Headcount of 1800+ TalentsManaging Demand and supply for resource requirements across locations Ensure right mix of Talents in bench for effective resource utilizationMapping Bench talents in line to their skill set against the open billing positionsFlashing Internal Job postings for Hot/Critical opportunitiesFlashing the daily & weekly reports on resource utilization, current demands, supply & pipeline to delivery.Identification of training needs – Cross training, Skill improvisation and project specific trainings.Recruitment:Involving in understanding, gathering, analyzing the requirements, sourcing and screening the profiles as per the mandateSourcing the profiles portals (Naukri, Monster etc), Networking Sites (Linkedin, FB etc), database, employee references, database.Scheduling, coordination with the delivery & project team for the weekend mass driveSalary negotiation, fitment verification, approval, offer releaseFollow up with the offered candidates till he joins.