Ramon Rodriguez Email & Phone Number

Laredo, Tx, Us

Laredo, Texas, United States

Laredo, Texas, United States

Laredo, Texas, United States

Laredo, Texas, United States

Laredo, Texas, United States

Eagle Pass, Texas, United States

- Located at Eagle pass, Tx inside customer facilities. - Integrate our systems into their daily operation to accelerate the processes with the technology implementation.- Provide training to the customer’s warehouse personnel, showing them how to use the tablets and scanners, also explaining to them the SOP and benefits of these tools. - Program face to face meetings with the customer to review the impacts on their operation using our systems, also to have feedback from them to know where we must improve. - Make weekly presentations with the operations times to show the improvements, since the receiving to the MX Customs Clearance.Review the supervisor and the team’s performance and tasks to always comply with our customers’ expectations.

Laredo, Texas

- Make annual evaluations to the team members to review their performance.- Review warehouse charges are billed.- Participate in periodical meetings with the CSR’s Supervisors to review improvement opportunities in the operation.- Organize weekly meetings with the team leads to let them know the advances and expectations we have and they provide us feedback of the operation so we can support on their needs.- Analyze the team members every account requires to have control on staffing.- Participate in customer’s visits and giving them the warehouse tour explaining all our processes.

Laredo, Texas

- Coordinate the team to do the Freight inspections (Previos) and comply with the metrics.- Constantly communication with the Customer Service to review details and urgencies.- Analyze revision process and identify a better/faster way to do it.- Review all activities as pictures, dims, inventories, verifications are completed before day ends.- Control team members schedule, this to reduce the overtime, unless the customer authorize it.- Review that workstations and halls are clean.

Nuevo Laredo Area, Mexico

- Coach my team leads on how to approach with the team for different topics. - Realize monthly meetings with the team to show them the productivity, earns/losses, customs regulations updates and let them know the managers requests. In addition, we make brainstorms to improve the operation process.- Have periodically calls with our customers to maintain a good relationship.- Participate in Quarter Business Reviews with the customers.- Explain and discuss MX Imports process on customer’s visits. - Review Customers SOP and rates before these are presented to the customer.

Nuevo Laredo Area, Mexico

- Support direct reporters on any issue they have and coaching them.- Make individual annual evaluations of their personal development.- Oversee the team comply with the required courses and trainings that the company offers.- Control the in and out schedule from the team and reduce the overtime, unless this is requested from customers.- Identify and develop my back up so he can support with my tasks on my absence. - Analyze the crossing times in the customer’s reports of the daily operation, identify the issues and look for a way to reduce them.- Review the team comply with the metrics to make the billings on time and reduce the invoice not billed report.

Nuevo Laredo Area, Mexico

- Receive commercial documents from shippers/customers and revise them against freight inspection from warehouse (Previo).- Capture the information of the commercial invoices into the system.- Ensure all items are classified and revise that the information is correct to proceed with the Mexican Entry (Pedimento).- Make the billing of the shipment once this cross the border.- Follow up and be in constantly communication with other teams as warehouse, classification, compliance, MX Entry team, transportation and billing department.

Nuevo Laredo Area, Mexico