Ramona H. Email & Phone Number

Chambersburg, Pa, Us

Jamaica

Jamaica

I worked at Sandals South Coast. I assisted guests with any issues or concerns they may have had during their stay, coordinated activities and events for the returning guests on the resort, and helped with the check-in and check-out process. I also worked closely with my team to identify potential sales opportunities and develop strategies to meet and exceed sales targets. My role required excellent customer service skills and the ability to build relationships with guests to ensure their satisfaction and encourage them to return to the resort in the future.

Montego Bay, Saint James, Jamaica

I also helped with processing returns and exchanges and resolving any issues or complaints that customers had via phone and email. In addition, Overall, my responsibilities included providing excellent customer service and ensuring that all customer needs were met in a timely and satisfactory manner.

I reach out to people across my Social Media Networks with great promotions and offers. It doesn't matter if I am promoting a B2B or B2C product or service because our technology and automation allows me to reach the right people with the right offer at the right time. I am one of 10,000 Global Ambassadors for Earn On Social working from home. We are based in every continent across the globe and our workforce includes stay-at-home Moms, Dads, Veterans, people with disabilities who can only work at home and people who have a full-time day job but want to work for us on a part-time basis. We are one family generating wealth for our ourselves, our company and out clients.

Petersfield, Jamaica

An HVAC company that specializes in Domestic, Commercial and Industrial Equipment Installation and Repairs. These include Ice machines, washer and dryers, water heaters and coolers, freezer rooms, walk-in coolers/freezers, a/c units, automotive a/c, stoves.

Jamaica

I handled customer complaints and inquiries and ensured that the store was clean and well-stocked at all times. I worked closely with the store manager to develop and implement marketing strategies and promotions to increase sales and regularly interacted with vendors to place orders and negotiate pricing. Additionally, I was responsible for creating and analyzing sales reports to identify areas for improvement and making recommendations for changes to store policies and procedures. Overall, my goal was to ensure that the store was running smoothly and efficiently, while also providing excellent customer service and maintaining a positive work environment for my peers.

Savanna La Mar, Westmoreland, Jamaica

Negril, Jamaica

• Lodge arrival of Sandals Select guests.• Manage the inventory (e.g. T-Shirts, cake etc.).• Update lodge on arrivals.• Register guest for Sandals Select Program.• Produce monthly pendant report.• Plan dinner and other events for sandals select guests.

Associate'S Degree, Hospitality And Tourism Management, First Year

Activities and Societies: School Choir, 4H Club

Certificate, Fundamentals Of Childhood & Youth Studies

Diploma, Children Studies

Diploma, Sales Management

Diploma, Customer Service Management

Education record

Activities and Societies: Manning's Cadet Unit, Manning's Chorale, Track & Field Team, Netball Team.High school was a fulfilling.