Ramon Andrade

Ramon Andrade Email and Phone Number

Customer Service Assistant @ Brazil
Brazil
Ramon Andrade's Location
São Paulo, São Paulo, Brazil, Brazil
About Ramon Andrade

I am a Business Management student at Brigham Young University (BYU), bringing over 4 years of relevant experience. During this time, I have achieved significant financial successes for the companies I have worked for through sales skills, team management, process optimization, customer support, and lead generation.Throughout my journey in various organizations, I have excelled as a team player with a strong track record of achieving goals and maintaining excellent client relationships.In the sales role, I am experienced in leading sales teams, conducting market analyses, and utilizing CRM software for lead management and generation. My experience also includes cold calling to initiate meaningful client conversations.I am committed to further expanding my expertise through the adoption of new technologies and pursuit of specialized training opportunities while demonstrating a strong capacity for emotional intelligence essential for facing challenges and maintaining consistent and confident client interactions.Feel free to reach out to me via email at:rjudaandrade@gmail.com.Keywords: Sales Development | Commercial Prospecting | Lead Generation | B2B Sales (Business-to-Business) | Opportunity Qualification | Sales Funnel | Sales Follow-up | Outbound Sales Strategies | Inbound Sales Strategies | Sales Automation | CRM (Customer Relationship Management) | Cold Calling | Business Closure | Customer Relationship Management | Persuasive Communication | Negotiation Techniques | Sales Pipeline | Sales Goals | Market Analysis | Sales Results

Ramon Andrade's Current Company Details
ELT Remodeling

Elt Remodeling

Customer Service Assistant
Brazil
Ramon Andrade Work Experience Details
  • Elt Remodeling
    Customer Service Assistant
    Elt Remodeling
    Brazil
  • Cience
    Sales Development Representative
    Cience Jan 2024 - Apr 2024
    ٠ Conduct proactive prospecting of potential clients via phone, email, and other communication channels.٠ Utilize sales automation tools and CRM to manage activities and contact information.٠ Collaborate with the marketing team to create and optimize lead generation campaigns.٠ Stay updated on industry trends and developments to better inform sales approaches.٠ Collaborate with CSMs to ensure smooth handover of qualified leads and provide insights into customer needs and preferences.
  • Gr Group
    Customer Success / Project Manager
    Gr Group Mar 2022 - Dec 2023
    Salt Lake City Metropolitan Area
    ٠ Implemented software for service automation, resulting in significant enhancements in management and customer service.٠ Work with the marketing team to identify and segment customer audiences for targeted marketing campaigns and communications.٠ Collect customer feedback and relay it to internal teams to guide ongoing improvements to the product or service٠ Develop and maintain strong relationships with customers, acting as the primary point of contact.٠ Collaborate with sales teams to identify expansion opportunities and drive revenue growth within existing accounts
  • Edgehomes
    Sales Representative
    Edgehomes Oct 2020 - Feb 2022
    Sandy, Utah, United States
    ٠ I converted leads into millions in sales for the company. ٠ Actively maintained communication with 45 clients daily to keep them engaged and informed.٠ Utilized CRM software to manage and track leads, ensuring timely follow-up and nurturing.٠ Realized lead generation efforts through proactive phone, email, and social media outreach.
  • Ecoshield Pest Solutions
    Sales Associate
    Ecoshield Pest Solutions Apr 2020 - Aug 2020
    Arlington, Texas, United States
    ٠ With consolidated experience, I have become an expert in door-to-door sales, standing out for theeffective use of strategies that optimize the sales process in short time frames.٠ Developed specific skills in handling objections, ensuring more efficient negotiations.٠ Utilized experience in cold calling to successfully initiate meaningful conversations with potential clients.٠ Developed a strong capacity for emotional control, essential for facing challenges and maintaining a consistent and confident performance.
  • Rodizio Grill - Nebraska
    Shift Manager
    Rodizio Grill - Nebraska Feb 2018 - Feb 2020
    Salt Lake City, Utah, Estados Unidos
    ٠ Handled the satisfaction of up to 1500 individuals in a day٠ Led sales team training, boosting skill development, and improving performance by 25%٠ Stood out as a leader, designated to represent the company at events and new branch openings. Responsibilities included training, supervision, and the establishment of new sectors.٠ Tasked with enhancing customer service, I introduced techniques and training programs to the team, resulting in notable customer satisfaction ratings, as reflected in Google Review assessments.

Ramon Andrade Education Details

Frequently Asked Questions about Ramon Andrade

What company does Ramon Andrade work for?

Ramon Andrade works for Elt Remodeling

What is Ramon Andrade's role at the current company?

Ramon Andrade's current role is Customer Service Assistant.

What schools did Ramon Andrade attend?

Ramon Andrade attended Brigham Young University - Idaho, Byu-Pathway Worldwide, Salt Lake Community College, Byu-Pathway Worldwide, Byu-Pathway Worldwide.

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