Agape Hospice Care is a nurse-owned and family operated hospice that believes in providing the best care possible to hospice patients in Atlanta and surrounding countiesIt is our family working with your family to support your individual goals to live each day, how you decide. At Agape Hospice Care we provide both traditional hospice service and if medically necessary, 24-hour continuous care in your home or extended care residence.

Major duties include recruiting, interviewing, screening & hiring, care managers for a six-state region. These care mangers are to care for Humana at Home members to improve his/her quality of life; Benefit enrollments and monthly billing reconciliation; Weekly, monthly, quarterly tax deposits; accounts payable and deposits, Monthly OIG/ SAM reports for all employees and quarterly Sex Offender Registry checks per Humana standards; Continued education through the Humana at Home educational portal to maintain compliance, as well as access to the system.

Major duties included processing payroll for 125 full-time employees: maintenance of all vacation and sick time of employees; maintaining temporary labor hours (approximately 75-100 employees) each week and submitting time to temporary agency. Performing new hire orientations; insurance benefits needs, counseling, terminations, etc. Other duties include assisting employees with any questions regarding benefits, updating pertinent information. Maintaining all mandated posters as required by Georgia law including DFWP: Preparation and presentation of all HR safety and training materials.

Major duties included processing payroll for hourly employees using ADP and Pay-com: maintenance of all vacation and personal time of employees: ordering temporary labor for the coming week and submitting time for each. Performing new hire orientations: enrolling in benefits: Submitting workers compensation claims as well as keeping up with OSHA records. Other duties included assisting employees with any questions regarding benefits, change in deductions/ dependents, vacation, etc. maintaining all mandated posters as required by GA law. Duties also include maintenance of weekly reports including plant labor hours, employee summary sheets. I also provided administrative support to all managers.

Major Duties included accounts receivable and payable through Quick-books. I also assisted with human resources responsibilities; payroll management and processing; record-keeping; customer relations as well as weekly tax and 401K deposits. Other duties included reconciliation of all temporary labor hours with rates of pay for each including job costing; provided a wide range of administrative and clerical duties to the CEO, CFO as well as sales staff. I maintained all insurance certificates and prepared all correspondence for all workers compensation audits.

Managed all human resource functions to hire, retain and develop people to achieve store sales and customer service goals. Handled labor relations, contract negotiation and administration, plant liability insurance coverage. Conducted new employee training and staff development training for groups and individuals. Managed human resources functions including personnel, training, and counseling various employees. Organized, tracked, and conducted 90 day, six-month, and annual reviews for all new employees. Directed employee benefits including compensation, insurance, and retirement planning. Managed all benefits administration, recruiting, and training functions within two highly complex departments. Provided and administered wage management, including 401 profit sharing programs and employee benefits. Effectively resolved all employee relations' issues and addressed concerns.

Major duties included administrative secretary duties for the Associate Director of Information Technology and the Director of Network Support Service for five campuses. Other duties included assisting faculty, staff and students with determining user names and passwords, resetting passwords if necessary, accepting incoming calls to the IT department, determining the nature of the problem or request, after interviewing the caller and assisting them with troubleshooting issues.

Performed a variety of clerical duties in support of program, administrative and technical operation requiring knowledge of program operations, policies, and procedures; Acting as coordinator of program operation and processing; Frequent use of Microsoft Office including: Excel & Word, Groupwise e-mail, and interdepartmental systems; Also responsible for maintenance of sick, annual and accrued leave for all county health department employees. One other major responsibility included doing daily reconciliation reports to be sent weekly as well as monthly to the district office. This included logging all cash received, adjusting amounts, and keeping separate totals for different types of services the health department provided. I was responsible for doing immunization audits annually for all day-cares, elementary schools, and kindergartens within the county to ensure that all children enrolled had been properly immunized. This task also included completing a detailed report the State Department of Human Resources according to the findings for each

ADMINISTRATIVE SKILLS Confidential Correspondence and Data. Collections. Customer Service and Relationship Skills: Management. Editing and Proofreading. Equipment Maintenance. Executive and Board Relations. Executive Office Management. Sales Support. Appointment Scheduling. Knowledge of Office Equipment (Copier/Fax). 10-Key Calculator. Administrative Support. Basic Secretarial. Bookkeeping. Business Correspondence. Meeting Minutes. Budget & Expense Management. Mail Handling. Typing / Data Entry. Accounts Management. Efficiency Improvements. Payroll Preparation. Payroll and Accounts Administration.