Ramon M. Zanoni Email & Phone Number

Rotterdam, South Holland, Netherlands

• Mendix, a Siemens business and the global leader in no-code/low-code application development for the enterprise, is the fastest & easiest low-code platform used by businesses to develop mobile & web apps at scale..
• Leading and developing the Expert Services consulting business in the North (Benelux & Nordics), South (Italy, France & Spain) and RoEA (Rest of Europe and Africa) regions.
• Leading a group of talented Business Consultants, Architects and Service Delivery Managers (20 fte) focused on Digital transformation within our Customers
• Partnering with the Account Executive and Customer Success teams in driving New Logo and Expansion (Services) business
• P&L (bookings, revenue and margin) responsibility & accountability within assigned regions
• Implementing structure and processes within the team, laying a solid foundation to allow for continuous growth

Amsterdam Area, Netherlands

• Led Advanced Services Delivery throughout EMEA including South Europe, Germany, Russia and Eastern Europe
• Recruited, developed and led an international team of top talented Service Managers, on-site Engineers and Consultants, inspiring them to deliver Customer Excellence
• Customer engagement management with executive stakeholders during critical escalations, driving resolution of issues by aligning resources and communication
• Identified new Service business and successfully developed proposals, to (up)sell the Services offerings & drive growth
• Developed and implemented an EMEA-wide outsourced Services Partner strategy and cultivated strong relationships with preferred Partners in the theatre
• P&L Accountability. Focus on bookings/revenue growth, margin and operational efficiency

Amsterdam Area, Netherlands

• Led Professional Services Delivery throughout EMEA, building and managing an international team of Consultants and Project Managers and driving Customer Satisfaction on the projects delivered in the region
• Leading the scoping process, building Statement of Work, and presenting the final proposal to Customers in the assigned regions
• P&L Accountability. Focus on bookings/revenue growth, margin and operational efficiency

Amsterdam Area, Netherlands

* Responsible for Business Development in the Netherlands* Responsible for project delivery at Key Accounts

Amsterdam Area, Netherlands

* Led global strategic technology planning for international IP services firm Stonehenge Telecom* Designed and implemented new VoIP services and a global IP network in Europe, USA and Asia-Pacific* Responsible for Operational Support team

The Hague Area, Netherlands

* Spearheaded general management, sales, consultancy and business development as owner/MD of Lisman & Zanoni Consulting* Networked extensively, building an impressive client portfolio and advising on IT products, programs and security solutions* Closed deals with clients such as IBM, Fortis Bank & ABN AMRO Bank prior to highly favourable sale to Stonehenge.

Amsterdam Area, Netherlands

* Excelled in a technical Pre-Sales role for Cisco with a main focus on large Enterprise Customers* Presenting Cisco solutions to potential Customers and delivering Proof of Concepts* Supported and Educated technical consultants within System Integrators

The Hague Area, Netherlands

* Sr. Networking Consultant specialized on Cisco products and solutions.* 3rd line technical support responsibility* Sales support and delivering Proof of Concepts to Customers* Cisco Certified Internetwork Expert #1916

Mba, Strategic Management & Finance

Electives: Cross-Culural Management, Organizational Behaviour&Leadership, Finance, Advanced Corporate Finance, Developing&Managing Human.

Bsc., Datacommunications