Ram Rangaswamy Email & Phone Number

Newport Beach, California, United States

Aliso Viejo, California, United States

• Lead a team of up to 10 front-end and back-end web developers running 4-6 concurrent projects
• Oversee technical aspects of AACN’s websites and APIs, compile business requirements, formulate technical designs, validate the end solution meets stakeholders needs
• Coordinate with product managers, technical team, and stakeholders to gather requirements, set expectations, and delivery
• Primary focus since mid-2021 has been to transition the organization to a more flexible and manageable technology stack that no longer relies on an aging and fragile legacy architecture.
• Introduced automated end-to-end testing tools in an effort to reduce delivery times and improve the customer experience
• Implemented numerous process improvements such as project process checklists to ensure expectations were clearly communicated across all teams

Aliso Viejo, California

• Involved in the requirements gathering, development, and QA phases of numerous projects
• Developed a reputation for being flexible, easy going, and an out-of-the-box thinker and a jack-of-all-trades
• Delivered numerous high-profile functionalities such as display a user’s order history, managing email communications preferences, ensuring AACN met PCI Compliance for credit card processing, improvements to our use of.
• Solid working knowledge in the areas of.NET web development, SQL server, DevOps, computer/server management, network configuration

Orange County, California Area

• QSC is a consumer-focused resource for real estate agents and the mortgage industry providing education, training, and quality assessment reporting services in a technologically-limited industry including a survey.
• With a focus on maximizing efficiency, I completely redesigned and streamlined the survey data processing workflow which reduced overall processing time by half, dropped required staff by two-thirds, and also improved.
• Coordinate with customers, vendors, consultants, clients, internal stakeholders, and partner organizations to gather requirements and manage projects.
• Providing technical support and training for customers and QSC employees.
• Supported 50,000+ user base and reporting system with 2.5+ million surveys on a truly shoestring budget while maintaining reasonable performance.

Orange County, California Area

• QSC is a consumer-focused resource for real estate agents and the mortgage industry providing education, training, and quality assessment reporting services in a technologically-limited industry including a survey.
• One of (at most) three developers building and maintaining 10+ web, console, desktop applications, SQL databases, and data warehouse jobs integral to QSC. Publicly accessible examples include RatedAgent.com and.
• Overhauled in-house survey management system from the ground up including the collecting customer information, delivering both digital and USPS-delivered surveys, recording responses, data warehouse, reporting system.
• Providing technical support and training for customers and employees.

Bachelor'S Degree, Social Ecology

Associate'S Degree, University Studies, Psychology