Ramsey Phillips Email & Phone Number

Atlanta, Georgia, United States

Assisted the Executive Director in preparation of the annual budget and control expenditures according to budget allowance with monthly reports and presentations made to Executive Committee.• Identified improvement opportunities and other redundant costs resulting in reduction of expenses for annual budget. • Spearheaded new initiatives to align committee goals, that generated new revenue annually. • Revised existing internal processes periodically with other leaders to make improvements in efficiency and effectiveness by developing strong, scalable processes, with measurable data points, to provide clear metrics to the Board of Directors.• Responsible for planning and execution of Biannual Conference with over 50 speakers and sessions. Including the development of online registration, website, sessions, networking program, and event app.

Atlanta, Georgia, United States

Responsible for handling all things membership-related including coordination of events and projects; dues processing; generating membership communications; developing marketing campaigns to promote the association and member benefits.• Responsible for membership recruitment, engagement, and retention campaign strategies, including the recruitment of new members.• Write and oversee production of membership materials, including the website, member announcements, prospect campaigns, email marketing, blog posts, members’ newsletter, and more.• Serve as member benefit/affinity program liaison monitoring member benefit companies, tracking member involvement, and working with benefit companies to develop meaningful programs.• Co-Created Foodservice 101, an e-learning 6-course curriculum to train new hires about the industry to promote new talent development for members.• Determine short and long-term strategic membership objectives to establish new member onboarding, higher renewal rates, and improving communications and engagement with membership.• Performs all of the conference pre-and post-registration functions including processing registrations, depositing monies, sending confirmations, badge preparation, data entry, and all on-site registration procedures and post-registration reports for proper attendee billing and reimbursements.

Greater Atlanta Area

Assisted in the operational management of MAFSI by managing day-to-day processes while supporting all association components.• Daily customer service and data entry support by answering emails and phone calls from members, resolving payment questions, and updating member records in the database and communication systems using superior written and verbal skills.• Assisted Executive Director with planning and preparation for 2 annual board meetings including travel, BEOs, and meeting reports, handouts, and presentations.• CO-Developed SpecPath, a custom software program to help members track and earn commissions and assisted in the rollout, product launch and continued growth of the program. • Support of social media communities, including assisting with the social medial calendar and the development, editing, and posting of content while tracking progress to measure against key performance indicators and other benchmarks.

Greater Atlanta Area

Supported one Partner and two Associate Attorneys in daily activities including the coordination and management of clients, billing, meetings, travel arrangements, seminars, office training, schedules, email management, and other general office duties.• Responsible for maintaining a matter file index, organizing promotional material, catering, office supplies, business cards, and a range of items relating to office management duties.• Assisted in formatting, preparation, and proofreading of documents for proposal submissions, handbooks, PowerPoints, internal and external reports, and other related documents.• Developed and executed weekly promotional postings for Partners on social media platforms.• Coordinated and tracked quarterly seminar attendance and potential new clients.

Atlanta, Georgia

• Responsible for driving the business for a $5 million store, and exceed expectations with profit margin• Recruited and trained a team of 30 employees that was engaged in the vision of the company (My store was ranked in the top quartile with Gallup’s Associate Engagement Survey)• Ensured planning, monitoring, and appraisal of employee work results by conferring with managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and other managers• Director of all store operations; put systems in place to ensure store surpassed company inventory goals (Store shrink .35% compared to company shrink 1.5%)• Planned the marketing and public relations strategy for a new store opening and built a client base of 75,000+