Ramsey Jamal Email & Phone Number

Australia

Sydney, Australia

I provide support for the development, implementation and review of Assessment and Reporting project plans, directly and in collaboration with other Assessment and Reporting project officers and managers, and assist with the development and monitoring of contracts and service agreements, including project briefs, agreements and contracts relating to.

Project Manager, Australian Customs & Border Protection Services -Secure Internet Gateway (SIG) Program

Sydney, Australia

I am a Project Manager responsible for assisting in the transition of the Department of Parliamentary Service (DPS) Desktop Refresh Project where Telstra are providing ICT services to support DPS with safe and secure transmission of data across 260 sites across Australia including Electoral Offices, Commonwealth Parliament Offices, Australian Parliament.

• Produced/Maintained and reviewed Project Artifacts and Project Logs.
• Managed/Produced Project Budgets using Microsoft Excel.
• Facilitated JAD and Risk Management Workshops with the project stakeholders.
• Produced Status Reports to Project Boards and Senior Management including Exception, Highlight and Checkpoint Reports.
• Developed a work breakdown structure and ensured the project schedule reflected this and included milestones and checkpoints.
• Created… Show more

Australian Capital Territory, Australia

• I assisted the Rehabilitation & Compensation program (Veterans First Program) of work, which was a 5 year program introducing new business processes and ICT systems to support a more modern, consistent and client.
• Support the management and facilitation of the project governance including two project boards and a program board.
• Assist in the… Show more I assisted the Rehabilitation & Compensation program (Veterans First Program) of work, which was a 5 year program introducing new business processes and ICT systems to support a more modern.
• Assist in the recruitment of new staff within the program.
• Provide Quality Assurance to ensure the departmental policies and procedures are adhered to.
• Assist in the program identifying the program scope via consultation with various stakeholders and formal reporting mechanisms.

• Captured new Project Concept Outlines (PCO) and Business cases
• Provided timely reports regarding ICT Project Status’ to senior management
• Organised/Facilitated with relevant stakeholders
• Supported IBM Consultants to draft a channel road map for DVA

• Investigated project solution and liaised with stakeholders to re-engineer the existing business application.
• Developed/tested the proposed project solution using the TIBCO integration suite.
• Analysed Curam (DVA’s departmental application framework) and incorporating its data within the solution.
• Developing / testing the proposed project solution using the TIBCO integration suite.
• Understanding technology concepts such as OO, UML, Web Services and XML and… Show more
• Understanding technology concepts such as OO, UML, Web Services and XML and applying these as solutions for integration and SOA projects.

• Engaging with business to obtain business requirements.
• Working closely with technical team members and providing advice on integration between legacy and external applications.
• Drawing context, process and swim lane diagrams with Microsoft Visio.
• Completing use cases, data requirements specifications and overall requirements documents across VHC Claims, and Eligibility.
• Analysing use cases within the aDVAnce framework and using these within business documents.

• I have completed the Graduate program which consisted of 3 ICT placements Including Voice & ICT Support, Enterprise Architecture and Business Solutions; and one Business Placement in Community Health and.
• Completed a project brief for internal SMS Solution which was rolled out and utilised by one of DVAs regional offices (VVCS).
• Drafted high level IT infrastructure diagrams and produced report.
• Devised instruction manuals and provided… Show more I have completed the Graduate program which consisted of 3 ICT placements Including Voice & ICT Support, Enterprise Architecture and Business Solutions; and one.
• Devised instruction manuals and provided training in ICT services.
• Providing Voice & ICT support to DVA staff nationally. Show less

Managed day to day business including stock control, OH&S, Administration and Banking, Suppliers and building customer relationships. I also managed staff in a high pressure environment and provided relevant training.

Debt Purchase Department I was part of a team which was responsible for 80% of the departments profits. I Controlled and managed a portfolio of troublesome accounts using various methods of collection avenues, co-ordinated internal and external Skip trace functions and correspondence.

Project Management Professional (Pmp) 1874846

Prince 2 Practitioner

Diploma Of Project Management, Project Management

Bachelor Of Business, Administrative Managament

Bachelor Of Business, Management Information Systems, General