Ramsha Hayat Email & Phone Number

Arlington, Texas, United States

• Create a workflow schedule for a team of 12 associates to maximize production throughput and minimize employee overlap.
• Oversee HR operations such as employee performance and coaching to elevate staff morale, nurture work relationships, and achieve business goals.
• Evaluate business objectives by analyzing financial and performance data to drive insights and action plans to meet deliverables.
• Closely monitor inventory, sales, and overhead costs to ensure alignment with financial targets.
• Resolve customer complaints by balancing patience and assertiveness to achieve customer satisfaction.
• Ensure a clean, adequately stocked, and organized store is maintained throughout the year.Implemented a financial strategy to drive sales volume up to 2500% during Christmas, Mother’s Day, and Valentine’s Day.

Arlington, Texas, United States

• Exhibited excellent communication skills to effectively communicate with a diverse group of clients and colleagues.
• Provided HR management oversight with transparency, including recruiting, training, and driving higher employee engagement by implementing a culture of teamwork and leveraging excellent communication skills to achieve.
• Leveraged interpersonal, engagement, and communication skills to foster cohesive collaborations in attaining common goals.
• Meticulously assessed varying customer needs to address and recommend solutions to improve customer experience.
• Identified supply vulnerabilities and suggested mitigation strategies to management.

Colleyville, Texas, United States

• Fostered meaningful, professional connections with clients and colleagues while relaying information both in verbal and writing.
• Employed a hands-on strategy in training and coaching new employees about company vision and goals, including policies and procedures to improve customer service.
• Enforced operational performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction by taking orders, managing staff, and handling conflict.
• Coordinated employee schedules to achieve workflow efficiencies.

Bachelor Of Arts, Major In Communication

Master Of Arts, Major In Communication