Ramy Elsayed Email & Phone Number

Dubai, United Arab Emirates

Responsibilities for new stores openings• Performing site survey to propose number of points sale and IT equipment's positions• Preparing draft technology diagram for IT equipment's• Initiating assets orders (telecommunications, enterprise programs, IT Asset)• Adding request to telecommunications vendors in UAE (Etisalat, DU) • Coordinating with vendors to avoid any work intersections and insure smooth implementation for each vendor• Assembling IT equipment (computers, printers, mounting networks components)• Testing connection to main office ,sales integration• Training new employees

Abu Dhabi, United Arab Emirates

Responsibilities inside hypermarket• Oversee regular checks to ensure hardware and software are fully functional• Ensure preventive maintenance is done for all devices under Annual Maintenance Contract (AMC)• Ensure implementation of IT security procedures and guidelines to ensure protection and confidentiality of all company data• Coordinate between Head Office expert level and store Level to insure new implementation• Managing teams in each store in terms of technical gaudiness, and Personnel.• Preparing Yearly Budget• Maintained Yearly Audit records, including System

Dubai, United Arab Emirates

• Follow up with Corporate Head, on t newly introduced projects• Follow up with IT managers their action plans and their specific projects• Ensure proper deployment of IT infrastructure and IT systems during new stores opening• Validate quotations of local Assets purchases and ensure it is in compliance with company standard models

Dubai, United Arab Emirates

• Install and configure computer hardware operating systems and applications• Initiating JIRA application to communicate and tracking issues with end user • Monitor and maintain computer systems and networks• Troubleshoot system and network problems

1-Install and configure computer hardware operating systems and applications2-Monitor and maintain computer systems and networks3-Talk staff through a series of actions, to help set up systems or resolve issues4-Troubleshoot system and network problems, diagnosing and solving hardware or software faults5-Replace parts as required6-Provide support, including procedural documentation and relevant reports7-Follow diagrams and written instructions to repair a fault or set up a system8-Support the roll-out of new applications9-Set up new users' accounts and profiles and resolve password issues10-Prioritize and manage numerous open cases at one time11-Establish a good working relationship with staff12-Test and evaluate new technology13-Conduct electrical safety checks on computer equipment14-Handling and support New openings

Dubai, United Arab Emirates

- Member of opening team.2- Handling all monthly yearly inventories.3- 1st line support for all end users in terms of Microsoft Application, and Retail Applications (Cyrus, SMA).4- Oversaw daily performance of computer systems.5- Managed network devices and connectivity performance.6- Troubleshooting, security patching and maintenance

Certified As A Project Manager Professional, Pmp

Microsoft Certified , Configuring, Configuring Windows Server 2008 Active Directory ,, Certified

Bachelor'S Degree, Mechatronics, Robotics, And Automation Engineering