Ramy Elsayed Email & Phone Number

United Arab Emirates

Selling bank product Personal loan, credit card and account opening for both Islamic and commercial.  Maintain new customer buyout from other bank and do all process including settlement and clearance.  Visiting potential customers to prospect for new business and build good relation with HR.  Advising suitable products to existing customers in order to deepen the relationship.  Checking applications thoroughly to avoid any rejection or discrepancies.

Abu Dhabi, United Arab Emirates

 Selling bank product Personal loan, credit card and account opening for both Islamic and commercial.  Maintain new customer buyout from other bank and do all process including settlement and clearance.  Visiting potential customers to prospect for new business and build good relation with HR.  Advising suitable products to existing customers in order to deepen the relationship.  Checking applications thoroughly to avoid any rejection or discrepancies.

Abudhai - Dubai

 Emirates NBD Bank (2014 till present). Position: Bank Teller, customer service &compliance(Multi-function position) Emirates national Bank of Dubai is one of the Largest Banking Organization in the Middle East and has emerged as one of the Foremost Financial Institution in the region in a short span of time. Responsibilities: Teller position• Handling customer deposits, withdrawals and payments cash, cheques & MC.• Dealing with the Exchange of Foreign… Show more  Emirates NBD Bank (2014 till present). Position: Bank Teller, customer service &compliance(Multi-function position) Emirates national Bank of Dubai is one of the Largest Banking Organization in the Middle East and has emerged as one of the Foremost Financial Institution in the region in a short span of time. Responsibilities: Teller position• Handling customer deposits, withdrawals and payments cash, cheques & MC.• Dealing with the Exchange of Foreign Currencies of 45 nations on a Daily basis.• Cross selling bank services and products over the counter at every opportunity.• Preparing the End of Day Reports (Cash in hand, foreign currencies stock in hand, Travelers Cheque transaction, Total Business for the day.• Deal with all customer complaints and find suitable solution.Responsibilities: customer service & compliance position• Taking care of retail lending products: personal loans, car loans & credit cards. • Doing customer service tasks all customer transactions inquiry, complain, disputes, card replacement, statement and investigate to find suitable solution.• Checking applications thoroughly to avoid any rejection or discrepancies.• Advising suitable products to existing customers in order to deepen the relationship• Handling compliance case investigate and communicate with the cm to provide the supported docs and reported to compliance team for action. As per compliance.• Opening and closing the branch and ensuring that the premises are fit for business.• Visiting potential customers to prospect for new business. Show less

Dubai, United Arab Emirates

Alrostamani International Exchange (2011-2014) Position: Teller. Alrostamani Exchange is one of the leading exchange houses in the Middle East having alliances with various multinational companies.… Show more Alrostamani International Exchange (2011-2014) Position: Teller. Alrostamani Exchange is one of the leading exchange houses in the Middle East having alliances with various multinational companies. Responsibilities:Purchase and sale foreign currencies and travelers cheques.Handling Exchange of foreign currencies, Encashment of travelers cheques, Demand draft, Cash advance from credit card, Inter-Emirates fund transfer, Instant money like money gram and express money.Deposit daily banking as per branch insurance limit.WPS (wages protection salaries) pay in and payout. The ability to operate and balance a teller counter in a timely and efficient manner.Transfer Money direct remit, pay on ID and Bank to bank Ibans&wiftcode.Arrange special deal with dealing room for large transaction & corporate customer. Show less