Ramy Sayed Email & Phone Number

New Cairo City, Cairo Governorate, Eg

Riyadh, Saudi Arabia

Building and Managing Digital investment & Saving products for Arab National Bank

New Cairo, Cairo, Egypt

Egypt

- Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements- Defining the vision for the team’s product.- Creating a product road map.- Managing the product backlog and prioritizing them based on changing requirements.- Managing stakeholders' requirements.- Monitoring and evaluating product progress at each stage including design, development, testing, and release activities.- Liaising with the product team and end-users to deliver updates.- Participating in Scrum meetings and product sprints.Achievements:- Revamped the BM online App including 5 major valuable features for customers and the bank business goal such; Payments, Branch visits, and manage reward program points. - Availing instant transfer through IPN considering ability to transfer to new beneficiary types for PSP “ Alice, phone numbers.- Enhance payment journey including favorite billers and new clustering. - Implement the activation process for the cards through the BM online app.- Conducting inception activities for secured loans, digital acceptance solutions, cardless withdrawals, NFC solutions recently.

- Analyze Card portfolios for insights for business opportunities.- Understand cardmembers’ lifecycle and identify business opportunities through data analysis and campaign result reviews.- Work closely with other stakeholders (Credit, Operation, etc) to ensure credit strategy and risk management measures are performed.- Report performance of Card portfolio growth and profitability and participate in the planning cycle with management, Finance, and other units to ensure. consistency with business goals.- Investigate and respond to customer queries or issues.

Banque Misr

- Creating the activities for reporting the BM retail portfolio performance for all internal and external stakeholders, such as designing, validation, sorting, and presenting.- Support the decision maker with a proper recommendation at the appropriate time which maximized the BM retail portfolio and acquisition as well after scanning the market and competitive analysis.- As a retail compliance deputy officer, was responsible to design the proper reports from compliance and AML perspectives to Analyze and monitor the issuer and acquirer business and reporting on suspicious cases.

Cairo, Egypt

- Applying the accounting module for the business issuer side specifically credit cards & Acquirer side for POSs on the Powercard HPS system as well as participating in the migration of the card center accounting module from the Legacy system to the core banking.-Daily, monthly, and quarterly adjustments on EBC domestic network for issuer and acquirer side and international schema such as Visa, MC, and Diners club.-Reconcile cards’ portfolios GLs with its cards’ profiles on different systems as well as payment trx via Fawry as an aggregator considering all activities for adjustment.-Execute and adjust the chargeback transactions for both the issuer and acquirer sides on the EBC network.-Settle and adjust POS, ATMs, Branches, and Customer service memos as a daily activity adding to card center expenses and revenue adjustments.