Being Proactive is key to Self Leadership!!Proven leadership, operational acumen, and communication skills developed throughout the years of experience in the field of Service Management, CMDB, SIAM, Asset Management, Lifecycle management, capacity management, Agile concepts, PMP Concepts.Experience includes enhanced ITIL Process like Service Asset and configuration Management, Asset Mgmnt, End Of lifecycle process, Server Decommission Process, Capacity Process, Vendor Relationships, Supply chain management, Escalation management, Hardware and software Lifecycle planning and Budget management, KPI Metrics reporting, escalation matrix, Release criteria, Change,Release and Incident process etc.Excellent interpersonal skills include working well with customers, program management, hardware and software developers, and other project team members with proven agile methadologies