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Ramzi Charni Email & Phone Number
Automation Engineer
at
Five9
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Automation Engineer
Location
Montreal, Quebec, Canada
Company size
Who is Ramzi Charni? Overview
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Quick answer
Ramzi Charni is listed as Automation Engineer at Five9, a with 1256 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Ramzi Charni.
Ramzi Charni previously worked as Platform Engineer at Five9 and Senior Solution Delivery Consultant at 8X8. Ramzi Charni holds Master'S Degree, Telecommunications Engineering, 4.1 from Institut National De La Recherche Scientifique.
Company email context
Email format at Five9
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Five9
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Profile bio
About Ramzi Charni
Ramzi Charni is a Automation Engineer at Five9. Colleagues describe them as "Ramzi is an incredibly talented Platform Engineer. Always ready to help, with a wealth of knowledge, and a can-do attitude, he never drops the ball, while meeting goals without compromise, in a very timely manner. Ramzi showed his deep understanding of the five9 product when he configured our IVR script to custom specifications with truly advanced functionality. Somehow he is beyond a 'trusted advisor'. He is expert level at explaining things to both technical and executive audiences. If you ever have the chance to work with Ramzi, I highly recommend you take it!"
Current workplace
Ramzi Charni's current company
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Five9
9 roles
Ramzi Charni work experience
A career timeline built from the work history available for this profile.
Platform Engineer
Senior Solution Delivery Consultant
- Responsible for carrying out the successful deployment of 8x8 UCaaS and CCaaS solutions for MM/E- Collaborate with Sales, Project Management, and the customer's business & IT staff, to create and carry out deployment projects according to schedule. - Provide technical consultation with customer contact points at all levels. - Take time to understand customer business, project requirements, identify risks, gaps, and pain points. - Run discovery sessions with customers to guide them in implementing the correct solution for their needs. - Document all deployment activities. - Run network validation and review results. - Configure 8x8 and 3rd party product features and services. - Integrate 8x8 solutions with third-party CRMs: Salesforce, MS Dynamics, Zendesk, etc. - Perform Training for administrators, and end-users. - Troubleshoot deployment issues during cut-over. - Deliver workshop sessions with customers - Mentoring new Solutions Delivery Consultants - Contribute to the improvement of systems. - Actively maintaining knowledge of Telecommunications, UC, Contact Center, and industry trends.
Jul 2019 - Sep 2022
Deployment Engineer Ii, Strategic Accounts
Jan 2018 - Jun 2019
Deployment Engineer
Jun 2016 - Dec 2017
It Solutions Engineer
- Act as SME for the company VoIP products and services.- Provide remote/onsite technical assistance for our technicians during installations- Provision customer setup on the Hosted-PBX (Users, call routing, IVRs, Call Groups, etc.)- Implement, upgrade, and maintain the VoIP infrastructure (Technologies: RHEL servers,Asterisk, Kamailio, Apache, MySQL, and all related components)- Develop, test, and validate all new VoIP products and services in our lab environment- Configure HTTP & TFTP provisioning templates for SIP phones (Cisco, Polycom, Yealink,Aastra, Panasonic, Grandstream, etc.)- Configure and maintain SIP Trunking for our customers- Support and development of the network backbone- Daily and weekly reporting of Network status- Establish IT process by writing technical white papers- Perform in-house demonstrations for our Hosted PBX Asterisk-based
Dec 2013 - May 2016
Research Assistant
Optical Zeitgeist Laboratory
Jan 2012 - Nov 2013
Network Monitoring
Jan 2011 - Aug 2011
Network Administrator
Jun 2010 - Aug 2010
Team & coworkers
Colleagues at Five9
Other employees you can reach at five9.com. View company contacts for 1256 employees →
AS
Ankur Sidhu
Colleague at Five9San Jose, California, United States
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DE
Darren Ervin
Colleague at Five9Greater Phoenix Area, United States
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AA
Altaf A.
Colleague at Five9Austin, Texas, United States
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AF
Andrew F.
Colleague at Five9Indianapolis, Indiana, United States
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SJ
Syed Jawad Ali Jawad Ali
Colleague at Five9United States
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YG
Yoga Gowda
Colleague at Five9Fremont, California, United States
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IB
Inês Barradas
Colleague at Five9Maia, Porto, Portugal
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BM
Bridgett Musacchio Temple
Colleague at Five9Walnut Creek, California, United States
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LM
Luís Monteiro
Colleague at Five9Porto Metropolitan Area, Portugal
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JC
John Charles
Colleague at Five9Austin, Texas, United States
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Ankur Sidhu
Colleague at Five9San Jose, California, United States
View →
DE
Darren Ervin
Colleague at Five9Greater Phoenix Area, United States
View →
AA
Altaf A.
Colleague at Five9Austin, Texas, United States
View →
AF
Andrew F.
Colleague at Five9Indianapolis, Indiana, United States
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SJ
Syed Jawad Ali Jawad Ali
Colleague at Five9United States
View →
YG
Yoga Gowda
Colleague at Five9Fremont, California, United States
View →
IB
Inês Barradas
Colleague at Five9Maia, Porto, Portugal
View →
BM
Bridgett Musacchio Temple
Colleague at Five9Walnut Creek, California, United States
View →
LM
Luís Monteiro
Colleague at Five9Porto Metropolitan Area, Portugal
View →
JC
John Charles
Colleague at Five9Austin, Texas, United States
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2 education records
Ramzi Charni education
Master'S Degree, Telecommunications Engineering, 4.1
Bachelor Of Engineering - Be, Telecommunications Engineering
FAQ
Frequently asked questions about Ramzi Charni
Quick answers generated from the profile data available on this page.
What company does Ramzi Charni work for?
Ramzi Charni works for Five9.
What is Ramzi Charni's role at Five9?
Ramzi Charni is listed as Automation Engineer at Five9.
Where is Ramzi Charni based?
Ramzi Charni is based in Montreal, Quebec, Canada while working with Five9.
What companies has Ramzi Charni worked for?
Ramzi Charni has worked for Five9, 8X8, Selectcom Telecom, Optical Zeitgeist Laboratory, and Qos Design.
Who are Ramzi Charni's colleagues at Five9?
Ramzi Charni's colleagues at Five9 include Ankur Sidhu, Darren Ervin, Altaf A., Andrew F., and Syed Jawad Ali Jawad Ali.
How can I contact Ramzi Charni?
You can use AeroLeads to view verified contact signals for Ramzi Charni at Five9, including work email, phone, and LinkedIn data when available.
What schools did Ramzi Charni attend?
Ramzi Charni holds Master'S Degree, Telecommunications Engineering, 4.1 from Institut National De La Recherche Scientifique.
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