Ramón Almeida Email & Phone Number

Manchester, England, United Kingdom

A rigorous Data engineering program at Generation UK & Accenture;• Developed an ETL pipeline using Python, SQL, Pandas, and AWS services(Redshift, CloudFormation, S3, and EC2), continuously improving to meet new client requirements in an agile environment.• Implemented automated processes for a cafe order system and accompanying command-line interface using Python and a containerized MySQL database for efficient data management.• Utilized Git and Github for source control and collaboration, including IAC considerations using GitHub Actions.• Visualized data analysis in a clear and comprehensive manner through Metabase and Grafana dashboards, providing clients with valuable insights.• Adopted a proactive and persistent mindset to effectively solve problems and overcome challenges in projects

Liverpool, England, United Kingdom

• Technical assistance and support to customers, working closely with the development team to identify and resolve bugs creating reports in Salesforce, and assisted in the testing and roll-out of software updates• Building and maintaining strong client relationships, by resolving customer issues quickly and efficiently, whilst maintaining consistent and effective communication.• Identifying and recommending new technologies and software that can improve customers' experience• Managing and maintaining computer systems, networks and servers.