Tanuja Rana
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Tanuja Rana Email & Phone Number

Operations Team Lead at Metro Supply Chain
Location: Mississauga, Ontario, Canada 7 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Metro Supply Chain
Role
Operations Team Lead
Location
Mississauga, Ontario, Canada
Company size
2110 employees

Who is Tanuja Rana? Overview

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Quick answer

Tanuja Rana is listed as Operations Team Lead at Metro Supply Chain, a company with 2110 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Tanuja Rana.

Tanuja Rana previously worked as Customer Experience Representative at Metro Supply Chain and Assistant Manager Customer Services at Teleperformance. Tanuja Rana holds Diploma Of Education, Logistics, Materials, And Supply Chain Management from Lambton College.

Company email context

Email format at Metro Supply Chain

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Metro Supply Chain

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Profile bio

About Tanuja Rana

Experienced Customer support professional, I have over 5 years of experience with Teleperformance managing multi-disciplinary functions including Customer Care. I am a focused problem solver, constantly trying to streamline processes and generate efficiency.Key Achievements :-- Led team of 3 to manage customer issues and complaints; received customer service award for reducing turnaround time by 50% in 6 months and increasing customer satisfaction ratings by 3 points.- Established escalation routes to facilitate timely resolution of customer issues to ensure positive brand image and maintain long-lasting relationships with customer advocacy groups; reduced service hours by over 20%.Specialties: Customer Service, Customer Support, Supply Chain, Issue Resolution, Training, Customer Satisfaction, Analytical Skills, Reasoning Skills, Communication Skills, Critical Thinking, Interpersonal Skills, Detail Oriented, Communication Oriented, Detail Orientation, Interpersonal Skills, Coordinating Activities, Task Management

Current workplace

Tanuja Rana's current company

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Metro Supply Chain
Metro Supply Chain
Operations Team Lead
Moncton, NB, CA
Website
metroscg.com
Employees
2110
AeroLeads page
Company profile
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7 roles

Tanuja Rana work experience

A career timeline built from the work history available for this profile.

Customer Experience Representative

Current
Metro Supply Chain

Ontario, Canada

Feb 2024 - Present

Assistant Manager Customer Services

Teleperformance

Punjab, India

  • As customer service supervisor at Teleperformance, I have handled a team of 15-20 members provided and guided them to provide timely customer service via telephone and emails by processing client issues and request.
  • Led training programs, boosting customer satisfaction by 20% through improved communication and product knowledge for service representatives.
  • Performed performance monitoring, yielding a 15% team productivity increase through regular evaluations and constructive feedback.
  • Collaborated with cross-functional teams to streamline communication, reducing response times by 25% and optimizing customer support processes.
Apr 2022 - Nov 2022

Customer Service Representative

Teleperformance

India

May 2019 - Aug 2019

Customer Service Representative

Eclerx Services Limited

India

  • As customer service representative at eClerx services limited, I provided timely customer service via chat and emails by processing customer issues and providing them quick solution.Key Achievements:-
  • Listened well and fixed problems fast, dropping customer issues and making customers more satisfied.
  • Talked to customers in a way that they liked, getting a 20% increase in people reaching out and fixing issues faster.
  • Received monetary award 750 bucks and customer appreciation for outstanding service, exceeding expectations.
Mar 2017 - Nov 2018
Team & coworkers

Colleagues at Metro Supply Chain

Other employees you can reach at metroscg.com. View company contacts for 2110 employees →

MS Manraj Singh Sohi Manraj Singh Sohi Colleague at Metro Supply ChainBrampton, Ontario, Canada, Canada View → RS Ramandeep Sohi Ramandeep Sohi Colleague at Metro Supply ChainBrampton, Ontario, Canada, Canada View → HP Harsh Patel Harsh Patel Colleague at Metro Supply ChainMississauga, Ontario, Canada, Canada View → SK Sukhpreet Kaur Sidhu Sukhpreet Kaur Sidhu Colleague at Metro Supply ChainBrampton, Ontario, Canada, Canada View → RD Rada Devi Katwaroo Rada Devi Katwaroo Colleague at Metro Supply ChainBrampton, Ontario, Canada, Canada View → EW Elizabeth Worrell Elizabeth Worrell Colleague at Metro Supply ChainBrampton, Ontario, Canada, Canada View → SP Subrina Persaud Subrina Persaud Colleague at Metro Supply ChainGreater Toronto Area, Canada, Canada View → MR Mathieu Raymond Mathieu Raymond Colleague at Metro Supply ChainLaval, Quebec, Canada, Canada View → DV Deeksha Vaid Deeksha Vaid Colleague at Metro Supply ChainBrampton, Ontario, Canada, Canada View → JS Jasmeen Samra Jasmeen Samra Colleague at Metro Supply ChainSurrey, British Columbia, Canada, Canada View →
3 education records

Tanuja Rana education

Diploma Of Education, Logistics, Materials, And Supply Chain Management

Lambton College

Master Of Business Administration - Mba

Himachal Pradesh Technical University, Hamirpur
FAQ

Frequently asked questions about Tanuja Rana

Quick answers generated from the profile data available on this page.

What company does Tanuja Rana work for?

Tanuja Rana works for Metro Supply Chain.

What is Tanuja Rana's role at Metro Supply Chain?

Tanuja Rana is listed as Operations Team Lead at Metro Supply Chain.

Where is Tanuja Rana based?

Tanuja Rana is based in Mississauga, Ontario, Canada while working with Metro Supply Chain.

What companies has Tanuja Rana worked for?

Tanuja Rana has worked for Metro Supply Chain, Teleperformance, and Eclerx Services Limited.

Who are Tanuja Rana's colleagues at Metro Supply Chain?

Tanuja Rana's colleagues at Metro Supply Chain include Manraj Singh Sohi, Ramandeep Sohi, Harsh Patel, Sukhpreet Kaur Sidhu, and Rada Devi Katwaroo.

How can I contact Tanuja Rana?

You can use AeroLeads to view verified contact signals for Tanuja Rana at Metro Supply Chain, including work email, phone, and LinkedIn data when available.

What schools did Tanuja Rana attend?

Tanuja Rana holds Diploma Of Education, Logistics, Materials, And Supply Chain Management from Lambton College.

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