Randall James Email & Phone Number

Portage, Mi, Us

Kalamazoo, Michigan, United States

Benton Harbor, Michigan, United States

Kalamazoo, Michigan, United States

Kalamazoo, Mi, United States

Leading teams in Information Systems, Insurance and Distribution Center to support the creation of exceptional experiences while promoting inspiring and sustainable careers.

Kalamazoo, Michigan

Kalamazoo, Michigan Area

Meet regularly with business leaders to foster partnerships where technology can help drive thebusiness vision forwardRecruit, supervise, develop and train a team of four, focusing on service excellence and continuousgrowthMaintain and direct the development of corporate infrastructure, including virtualization, Voice Over IP,networking, point of sale, backup/disaster recovery and morePlan capital investments of over $500,000 annually, responsible for… Show more Meet regularly with business leaders to foster partnerships where technology can help drive thebusiness vision forwardRecruit, supervise, develop and train a team of four, focusing on service excellence and continuousgrowthMaintain and direct the development of corporate infrastructure, including virtualization, Voice Over IP,networking, point of sale, backup/disaster recovery and morePlan capital investments of over $500,000 annually, responsible for operational and labor budgets,assisting the CIO with capital planningManage many successful projects from requirements gathering to deliverables, including a $350,000wireless upgrade that boosted customer satisfaction levels to historic highsDevelop internal and external documentation on existing and new procedures using the ProblemEnvironment Resolution Cause (PERC) method, standardizing technology policy to guide the organizationEnsure the safety and security of corporate data, especially with customer/employee personallyidentifiable information and PCI protected dataPartner with sales and event technology to design, implement and maintain world class audio videosolutions including ballrooms, board rooms and custom lighting systems Show less

Supporting physical network infrastructure and VMWare environment with a focus on gaining efficiency and economy in business systems for the hospitality and sports management industry.

Kalamazoo, Michigan Area

Managed staff and students, servers and VM's with OS ranging from Windows to Linux to Mac. Handled the conversion from Netware to Active Directory, using AD scripts of various nature (VB, Batch, PowerShell) to replace Zenworks.

Supported over 300 end users ranging from Faculty to students in a complex environment running various operating systems.

Directed 5 locations in Southwest Michigan. Was responsible for hiring, training and supervising a staff of over 10 associates.Under my supervision sales grew 20% and we became the number one independent cellular dealer in the area. Procedures I developed for tracking orders were implemented at a corporate level and adopted by our competitors.