Randall Long Email and Phone Number
Accomplished and energetic leader with exceptional interpersonal skills and an appreciation for providing first rate customer service to clients, business partners, and team members. Experience in overall operations in a fast-paced multi-market environment with an in-depth knowledge of management, facility operations and maintenance, marketing, business, finance, counseling, mental health, disability needs, customer service, customer-centric transformation efforts to internal and external stakeholders, project management, and organizational support. Experience leading projects on local and national levels.
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Building Management SpecialistGsa Oct 2024 - PresentIndianapolis, Indiana, United States -
Facilities ManagerCushman & Wakefield Sep 2023 - Oct 2024United StatesThe Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs, and workplace services delivery that provides a well-managed and well-maintained buildingAn emphasis of this role is placed on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectivesThis position coordinates the activities, financials, vendors, and manpower required for current and future needs of the building and operationsResponsible for the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directivesEnsure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricingSupervise all maintenance programs relating to the interior and exterior conditions and appearance of the propertiesRespond promptly to requests for building maintenance, repairs, cleaning needs, etcfrom building occupants and for the implementation of ongoing contract programs to address and resolve needs and problemsCompile information necessary to ensure all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year- end Performance Report and other reports and documentation as requiredPrepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility -
Building ManagerGsa Mar 2021 - Sep 2023Jacksonville, Florida, United States- Directs all aspects of the operation of assigned buildings, including but not limited to the maintenance of mechanical and elevator equipment, janitorial services, recycling, and solid and hazardous waste management, to maximize the life of buildings and building equipment while providing a safe, comfortable, and healthy environment for tenants.- Directs the repairs and improvements of assigned buildings and equipment to sustain continuity of operations and improving the asset value of buildings.- Manages budget for any future or pending projects.- Assists the Building Manager (BM) with responsibility for full lease administration of all non-delegated leases and for oversight of delegated leases to protect the value of the leasehold asset, ensure proper compliance with the terms of the lease, and ensure that the government receives full value for the rent.- Assists the BM in maintaining constructive contacts with representatives for federal agencies; acts as a tenant advocate for agencies using assigned building to include judges, Members of Congress, and other public officials.- Serves as Contracting Officer's Rep for administration of service and construction contracts awarded by others. At the direction of the BM is responsible to ensure that the terms and conditions of the contracts are fully carried out, that adequate inspections and documentation is completed and that the government receives full value for its payments.- In conjunction with the BM, is responsible for all personnel management programs and issues concerning subordinate staff, including labor and union relations, training, hiring and merit promotion, disciplinary actions, appraisal, incentive awards, and other personnel actions.- Acted as the Contracting Officer Representative on a O&M contract servicing a combined building contract totaling four buildings which encompasses approx. 1.2 million sq. ft. -
Support Services SpecialistVeterans Benefits Administration Regional Office Jan 2019 - Mar 2021-Contracting Officer Representative Level II Certified-Provide input for the efficient utilization of space to include floor plans and design, ensuring proper cubicle design and required infrastructure.-Provide property management services including facilities, trouble calls, conducting inventories, and disposal of excess property.-Manage day-today fleet operations by documenting authorized operators, scheduling utilization and maintenance, and submitting required reports.-Administer the Personal Identify Verification (PIV) system, ensuring proper issuance of PIV cards and managing administrative roles.-Serve as the PIV liaison as needed.-Provide forms and publication services which consist of printing, reproduction and distribution of forms, and ensuring equipment is requirements are met or maintained for forms and publication activity.-Provide input on the coordination of building security, as well as preparing reports related to building security.-Provide input on planning and recommendations associated with procedural improvements in administrative functional areas.-Coordinate with acquisition personnel in acquiring supplies and equipment, as well as storing and distributing purchased items.-Provides input on the development and implementation of local policies and procedures.
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Program Support AssistantU.S. Department Of Veterans Affairs May 2016 - Jan 2019Indianapolis, Indiana, United States- Participate in team huddles and team meetings to manage and plan patient care and lab process- Enter appropriate information into electronic records- Process eyeglass making jobs into the optical lab- Ensure jobs are done in a timely manner- Provide customer service to the optical dispensaries- File all documentation to ensure accountability- Maintain bills to ensure there are no discrepancies- Coordinate correspondence as delegated, determining proper action, and at times, prepared answers before referring to the program office- Reviews outgoing correspondence and reports prepared by reporting program offices, ensuring that outgoing items are in accordance with established policy - Instructs and assists various administrative support personnel on procedural matters such as correct procedures to follow - Preparing reports and correspondences- Apply Human Resource laws, regulations, principles, systems, policies, methods, and practices to provide factual and procedural technical guidance to managers- Analyzing routine facts; researching minor complaints or problems; summarizing HR facts and issues; and processing a variety of personnel actions related to pay, benefits, grievances, appeals, training, discipline or performance. -Making travel arrangements.-Assisting staff with access to appropriate systems or information.-Utilizing office automation to create, retrieve, update, manipulate and store electronic data; or preparing, editing and formatting documents and reports.- Ensuring lens items from various contractors pass quality inspection and enable the purchase of items. Also, checking and interpreting contracts to ensure the Optical Lab receives the best possible resources.-Provide proper storage of lenses and frames the come into the facility from various sources-Ensure that the lab has proper production to remain operational. Ensuring that scheduling doesn’t conflict with job duties. -
Financial TechnicianDfas Sep 2015 - May 2016Indianapolis, Indiana, United States- Received financial and contractual documents and verifies that the correct document group was created during the scanning process. - Identified the type of document and the pay office on the documents scanned in order to tier to the correct pay office location for processing. - Input various information (e.g. document numbers) based on the type of document that has been scanned (e.g. receiving reports, invoices, bill of collection, credit invoices, etc.). - Identified invalid, illegible and missing information on the document(s), and forwards the case for disposition. - Responsible for appending documents if a duplicate document contains information not included on the original after verification of data in the payment system and records. -
Correctional OfficerHeritage Trail Correctional Facility Jun 2014 - Feb 2015Plainfield, Indiana, United States- Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent the introduction of contraband into the institution.- Maintain a record of equipment, supplies and other items; maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measures; maintain knowledge of communication and other electronic equipment; instruct inmates in the proper care and use of institutional equipment. - Maintain master inmate location counts; setup and receive inmate counts and be familiar with the entire operation of the Control Room; initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband items. - Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by the appropriate authority; institute proper restraints as appropriate for inmate's custody classification; check transportation vehicles daily.- Conducting searches and inputting data into computerized criminal databases -
Retail Store ManagerJourneys Oct 2013 - May 2014Indianapolis, Indiana, United States- Scheduling and assigning employees; follow up on work results.- Maintained store staff by recruiting, selecting, orienting, and training employees.- Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.- prepared an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.- Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.- Ensured availability of merchandise and services by approving contracts; maintained inventories.- Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.- Secured merchandise by implementing security systems and measures.- Protected employees and customers by providing a safe and clean store environment.- Maintained the stability and reputation of the store by complying with legal requirements.- Determined marketing strategy changes by reviewing operating and financial statements and departmental sales records.- Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.- Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.- Contributed to team effort by accomplishing related results as needed- Provide input during team meetings to assist in resolving problems having to do with operational issues or procedures- Perform administrative follow-up actions -
Infantry SoldierUs Army Feb 2010 - Aug 2013Baumholder, Rhineland-Palatinate, Germany- Infantryman and a wide range of duties throughout the years. - Making sure all tasks are completed in a timely manner and to the standard of operations. - Maintained the training needed for soldiers to complete their mission.- Gave guidance and counseling on career selection and transition while in and out of the military- Completed one tour in Afghanistan with no mission failures. - Managing appointment scheduling and pre-appointment reminders- Maintained operation equipment with no losses during auditing inspections.- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.- Scheduling, canceling, and re-scheduling patients' appointments and/or consults - Provide proper storage of mission essential items used by soldiers- Ensure proper scheduling to obtain mission success.- Ensuring that items from contractors and various sources make it to their destination and received by soldiers in a timely manner.- Working with a team of 15+ individuals to ensure mission success.
Randall Long Education Details
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Human Services, General
Frequently Asked Questions about Randall Long
What company does Randall Long work for?
Randall Long works for Gsa
What is Randall Long's role at the current company?
Randall Long's current role is Building Management Specialist at GSA.
What schools did Randall Long attend?
Randall Long attended Indiana Wesleyan University, Ivy Tech Community College.
Who are Randall Long's colleagues?
Randall Long's colleagues are Davena Proctor, Gail Castaneda, Vanessa Dawson, Acklyn Johnson, Ruth Gee, Nancy Hamilton, Alexander Baer.
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