Michelle Randall Email & Phone Number

New York, United States

Williamsville, NY

Managed a team of project managers and administrative associates supporting leadership with development, implementation, and monitoring primary and specialty networks. Facilitated completion of project plans, timelines, and supporting materials for internal and external projects. Managed internal and external customer relationships. Assisted with the.

Managed third party relations, including standard procedures, compliance, and legal requirements, along with contracting. Assisted with the development of communication plans to support initiatives. Supported staff, preparing/coordinating work schedules and assigning specific duties. Supported and coordinated activities of support services and capabilities.

Led and managed a team of 3 assistants. Coordinated development and implementation of initiatives to support contract elements and our primary care physician network. Assisted with development of communication plans. Managed the annual contracting process. Served as the liaison to many cross-functional teams. Managed an initiative around Primary Care.

Led and managed a team of 2 assistants. Managed the design, development, and implementation of all Pay-for-Performance Programs (P4P). Monitored and tracked performance. Facilitated distribution of quality award payments. Managed the annual contracting process. Served as the liaison to many cross-functional teams. Developed, implemented, and managed a.

Implemented and managed the Physician Quality Management Award Program, including reporting and reimbursement. Monitored and tracked physician performance, managed annual contracts, maintained payment summaries, managed physician communications, and facilitated the production of annual physician report cards.

Assisted with ambulatory audits, including requesting medical claims, preparing and closing the audits. Reviewed and processed annual physician report cards, produced and maintained both financial and medical management reporting. Implemented templates and strategies to support medical management.