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Randall Venenga Email & Phone Number

Solutions Architect Contact Center Applications at GEHA Health at GEHA Health

Location: Lees Summit, Missouri, United States 3 work roles 3 schools

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✓ Verified May 2026 3 data sources Profile completeness 86%

Current company

GEHA Health

Role

Solutions Architect Contact Center Applications at GEHA Health

Location

Lees Summit, Missouri, United States

Company size

889 employees

Who is Randall Venenga? Overview

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Quick answer

Randall Venenga is listed as Solutions Architect Contact Center Applications at GEHA Health at GEHA Health, a company with 889 employees, based in Lees Summit, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Randall Venenga.

Randall Venenga previously worked as Solutions Architect Contact Center Applications at Geha Health and Lead Telecom Engineer at Aegon Global Services. Randall Venenga holds Master'S Degree, Network Architecture, 3.96 from Capella University.

Company email context

Email format at GEHA Health

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GEHA Health

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Profile bio

About Randall Venenga

I am a master's educated technical management professional with extensive experience providing the leadership and direction needed to achieve key business goals and objectives. I can lead high-performing teams, developing and implementing strategy based on technical best practices, innovation, and wide-ranging technical business intelligence to deliver solutions that drive operational excellence. In addition, I bring proven strength in building and maintaining long-term, professional relationships with strategic business partners and stakeholders based on the effectiveness of the leadership, solutions, and support provided. I am continually recognized for delivering impactful results while leading in fast-paced, dynamic business environments. Areas of Expertise Include:Technical Solutions • Application & Infrastructure Leadership • Solution ExecutionProgram Management • Staff Management • Solution ImplementationSolutions Architecture • Voice Engineering Best Practices • Technical Project ManagementStrategic Business Partnerships • Business Process Improvement • Strategy & ExecutionStakeholder Communication • Staff Training & Coaching • Customer-Centric Solutions

Current workplace

Randall Venenga's current company

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Geha Health

Solutions Architect Contact Center Applications at GEHA Health

summit, missouri, united states

Website

geha.com

Employees

889

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Company profile

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3 roles · 25 years

Randall Venenga work experience

A career timeline built from the work history available for this profile.

Solutions Architect Contact Center Applications

Current

Geha Health

Lees Summit, Missouri, United States

Serve as a valued GEHA Digital Solutions Leadership Team member as a solution architect for a healthcare insurance company's contact center applications and telephone infrastructure.
Design, implement, and support the Avaya technology platforms and the NICE recording and workforce management systems (WFM).
Research emerging contact center and telephony technologies to recommend solutions to increase cost-effectiveness and infrastructure flexibility.
Identify solutions to meet business requirements and fill functional gaps to clearly define a complete business and technical solution to meet the client's needs.
Facilitate in-depth design reviews for both technical and business stakeholders.
Evaluate existing architecture to recommend modifications or improvements and vendor proposals and provide recommendations for the final technical solutions.

May 2020 - Present

Lead Telecom Engineer

Aegon Global Services

Cedar Rapids, Iowa

Served as a Lead Voice Engineer for an International Technology Services organization for a financial services company.
Engineered, implemented, and supported the Avaya Communications Manager and Avaya Contact Center technology platforms for Aegon NV and Transamerica customers in North America, Europe, and Asia.
Delivered successful migrations of Avaya Communications Manager, System Manager, Session Manager, Elite Multi-Channel (EMC), Experience Portal, Application Enablement, Nuance Security Suite, and Virtual Hold.

2016 - 2020 ~4 yrs

Senior Voice Engineer

Aegon Global Services

Supported engineer for Avaya, Nortel, and Mitel voice platforms at geographically dispersed locations.
Changed the design logic of the Cisco ICM routing formulas to increase service levels across multiple geographically diverse contact enters and managed ICM-related patching and upgrades.
Designed and implemented disaster recovery processes to protect business operations from catastrophic failure.Notable achievements while in the position included:- Increased e-mail response rates by 50%+ through.

2001 - 2016 ~15 yrs

Team & coworkers

Colleagues at GEHA Health

Other employees you can reach at geha.com. View company contacts for 889 employees →

MM

Micheal Monk Colleague at Geha Health Peculiar, Missouri, United States, United States View → NT

Nicole Tarpenning Colleague at Geha Health Independence, Missouri, United States, United States View → MS

Megan Schnakenberg Colleague at Geha Health Independence, Missouri, United States, United States View → AO

Andrew Oldham Colleague at Geha Health Lees Summit, Missouri, United States, United States View → OR

Ondray Rudegeair Colleague at Geha Health Grand Rapids Metropolitan Area, United States View → SS

Sarah Spilman Colleague at Geha Health Kingsville, Missouri, United States, United States View → KB

Kimberly Bedsworth Colleague at Geha Health Blue Springs, Missouri, United States, United States View → KM

Kim Mckenzie Colleague at Geha Health Kansas City, Missouri, United States, United States View → JS

Justin Siemer Colleague at Geha Health Milwaukee, Wisconsin, United States, United States View → CB

Chris Bair Colleague at Geha Health Lees Summit, Missouri, United States, United States View →

3 education records

Randall Venenga education

Master'S Degree, Network Architecture, 3.96

Capella University

Activities and Societies: Graduation with Distinction

Bachelor'S Degree, Telecom Management, 3.97 Gpa

Devry University

Activities and Societies: Valedictorian

Certificates, Sql And Visual Basic

Kirkwood Community College

FAQ

Frequently asked questions about Randall Venenga

Quick answers generated from the profile data available on this page.

What company does Randall Venenga work for?

Randall Venenga works for GEHA Health.

What is Randall Venenga's role at GEHA Health?

Randall Venenga is listed as Solutions Architect Contact Center Applications at GEHA Health at GEHA Health.

Where is Randall Venenga based?

Randall Venenga is based in Lees Summit, Missouri, United States while working with GEHA Health.

What companies has Randall Venenga worked for?

Randall Venenga has worked for Geha Health and Aegon Global Services.

Who are Randall Venenga's colleagues at GEHA Health?

Randall Venenga's colleagues at GEHA Health include Micheal Monk, Nicole Tarpenning, Megan Schnakenberg, Andrew Oldham, and Ondray Rudegeair.

How can I contact Randall Venenga?

You can use AeroLeads to view verified contact signals for Randall Venenga at GEHA Health, including work email, phone, and LinkedIn data when available.

What schools did Randall Venenga attend?

Randall Venenga holds Master'S Degree, Network Architecture, 3.96 from Capella University.

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